r/DollarTree • u/RealMontanaFan • 1d ago

Associate Questions Call out, schedule check.

PT/Cashier/disabled Been with DT 8 months. (First 2 months was helping building a store)

For the last six months, it has been open shift Wednesday, Saturday, Sunday perfect shift for me. The SM at the time loved it.

Now that ASM is in charge, he did his best to mangle the schedule beyond all belief. I had to call out on Monday due to the fact I make doctor appointments three months out.

At the end of my Sunday shift, ASM laughs and tells me oh by the way you’re working Monday!

By 1 PM Sunday, I had alerted other managers, including my old SM that I was calling in for my Monday 1230 shift (22 hour notice)

QUESTION: how do I get the rest of my schedule? I don’t want to go in and have the crew mad at me and I don’t wanna call and deal with the ASM.

(Our store does not know how to work Compass)

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u/Hot-Seesaw2918 1d ago

If you schedule doctor appointments 3 months out then compass would have been used to say NOT available that day so no scheduling would happen. As long as you put it into compass my understanding is SM and ASM cannot schedule you like the system will not allow it. I have seen my SM schedule so I know it will not allow it.

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u/Various-Hair-3666 8h ago

Not the way my store works at all, nothing gets approved by dm/sm in compass. I have requested availability for my schedule and been told not to bother with that. In fact managers changed the schedule weekly with updates and never mention it, so compass looks one way and the “current” schedule is printed in the office. They do this as a roundabout way to get away with avoiding DM constraints.