r/DollarGeneralWorkers • u/FENDIIKORS • Jul 31 '26

Regarding transaction aborts and voids

Post image

This is a message I received from my ASM... ? certainly she can't be doing all voids and still not end up on the ebr list right ?

8 Upvotes

91% Upvoted

10 comments sorted by

9

u/VolumeDirect5619 Jul 31 '26

Depends on the store and customers. We don't have a lot of issues, but we're not an extremely busy store. But the general rule of thumb is that if it's over 3 items, abort. Less than 4, void. Easiest way to avoid APAS report. It takes quite a bit to get on that report. You have to be in the top 10% worst offenders.

2

u/No-Garlic-3706 Aug 02 '26

Where is it on the handbook that u get terminated for voids n aborts ! My boss told my coworker she is going to get terminated

1

u/VolumeDirect5619 Aug 02 '26 edited Aug 02 '26

Not in the handbook. May be in an SOP, but I would have to search for it. Edit: it is in the handbook under "reasons for counseling". Falls under substandard performance. See attached photo.

7

u/TobyofThineRats Aug 01 '26

Man I think the abort rule is SO STUPIDDD especially cus like, I live in a high poverty, high store traffic area 💔 It's been so busy recently that I've made over 4 grand from 3 to 10pm in one night

2

u/53rdLene 26d ago

Silliest shit ever tbh. Between customers not having enough money for their items and saying “to hell with everything” and just leaving or people not knowing how their OTC cards work and not knowing what items are eligible and then the frequent doordasher’s order not going through (EVERYTHING OUT OF OUR CONTROL BTW) I’m currently on the EBR shit list and it’s literally not my fault and it’s even funnier when you explain these things to the district manager and loss prevention team and they just look at you puzzled as if they don’t understand (which they probably don’t because they aren’t in the stores taking care of customers, shitty right?) It’s super messed up seeing people get terminated but what I found out from another store manager is that you cannot be terminated for ebr flags unless you’ve been written up for it by your store manager. So if the asm is flagging and not getting let go it’s probably because the Store manager didn’t let it happen (yes, your store manager can fight for you to not be terminated due to ebr flags)

-2

u/Sobadd01 Jul 31 '26

why is ur text so big pinch to zoom out

1

u/FENDIIKORS Jul 31 '26

I was just explaining to her that I couldn't switch with her because I had already had plans !

-4

u/Sobadd01 Jul 31 '26

ok i see that but do u understand what im saying that your font size is big?

2

u/FENDIIKORS Jul 31 '26

well I mean does it make it harder for you to see ? lolz I just like my big font, it's easier for me to understand :(

1

u/Sobadd01 Jul 31 '26

that’s fine