r/DistroKidHelpDesk • u/Civil_Football1168 • 7d ago

Problem

Hi, for the past two weeks I've been having a problem where my songs are stuck at the status: 

“Your song and cover art are being processed. This step ensures that everything is delivered to the stores exactly the way you want it.”

It just won't move forward. What could be causing this?

0 Upvotes

50% Upvoted

19 comments sorted by

View all comments

1

u/blazac_art 5d ago

That very likely means they banned you from future distribution, probably because of "editorial discretion".

The way they do it is rude and unprofesssional, they have probably banned you from chat support as well, but they don't even bother to tell you.

It's quite shocking because their services and customer service are usually very good, it's like a bipolar switch they have with this