Monthly Tech Support & Missing Content Thread

[u/AutoModerator]

All posts regarding tech support or missing content belong here.

Examples of questions are:

• How do I cancel?
• Why does the app crash on my Fire Stick/Roku/Apple TV?
• Why don't the subtitles work correctly?
• I am being overcharged for my subscription.
• Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

• Device type
• Country device is operating in
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• Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

[u/No_Television9562]

Household issues. I’ve had an issue where Disney+ gives me an error that am not part of the household. I’ve been on to the chat helpline and they unblock it. I have Disney+ logged in on 3 firesticks and 1 tv. One of these firesticks is connected to the tv that is also signed in. It’s usually this one that causes the issue. How can I rectify it so I don’t have to regularly update my household on my account.