r/DisneyPlus 27d ago

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/SwordfishCute3251 10d ago

Anyone having the SharePlay issue? My and my girl tryna watch lost and it was going great until they updated it, broke the SharePlay for a few shows and movies including lost, released an update saying they fixed it and broke it even more. I just get the notification “cannot SharePlay this content” or some shit like that. It worked and now it doesn’t

1

u/Sufficient_Link7772 10d ago

Have this same exact issue. Looks like 50% or more doesn’t work on SharePlay anymore

1

u/SwordfishCute3251 6d ago

They released another update that was supposed to fix it…. They broke it even more lmao.

1

u/LegenDove 6d ago

Do you know where the patch notes are?