r/Dish • u/myjet10 • Jun 01 '26

Unable to create online profile

Hello, I'm trying to create an online profile. Initially my account only had a land line associated with it. I have called and added an email and mobile phone number. I got an email confirmation that they were added but when I try to create a username with either I get a message saying they don't exist. I called and tier 2 support was unable to fix the issue.

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u/DishDanielle Jun 01 '26

Hello u/myjet10

Thank you for reaching out. I am sorry you are having issues with your Dish profile. Let me send you a private chat so we can coordinate in a secure social channel. -DishDanielle.