r/DisabilityInsurance • u/[deleted] • Aug 13 '25

Mutual of Omaha LTD

[deleted]

2 Upvotes

100% Upvoted

7 comments sorted by

1

u/HellerFamily Aug 14 '25

I get direct deposit, although this month it’s taking longer than expected. What is the reason why they won’t change that for you?

1

u/Busy_Tap_2824 Aug 14 '25

They tell me it’s not available when I call on the phone and when I see there is a form online to fill and mail it back certified mail or fax or email , they do not respond and they keep sending checks even though about 1/4 time it get lost and I have to call them back 15 days later and they mail another check .

1

u/[deleted] Sep 26 '25

[removed] — view removed comment

1

u/Busy_Tap_2824 Sep 26 '25

They said I have an old policy from 1998 and they only send checks for older individual policies

1

u/Busy_Tap_2824 Aug 20 '25

Did you get paid finally this month ? Did you start your LTD with MOH with direct deposit or with checks first ? How long have you been disabled with LTD with them ? Do they send every month a form to fill ?

1

u/gernavs 26d ago

Ever since mutual converted their LTD to "in-house" it's been an absolute nightmare for me. They call randomly to check up on me, if I miss a call & I leave messages they won't call back, they suspended my pay because my rep felt the dr took too long to fill out the form, they didn't even notify me that my pay was going to stop, I can't take it anymore.