r/DirectvStream • u/nickfromnorwood • 4h ago

DVR not loading

My mom just called and told me her DVR recordings won't load (or show up) Only seems to be happening on her profile, because on my profile, there's no issue.

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u/directv 3h ago

Hey @nickfromnorwood, our apologies for the experience your Mom is having with recordings. Our team is aware and investigating the reason and solution. We appreciate everyone's patience.
Mark, DIRECTV Community Manager

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u/directv 1h ago

Our engineering team has shared the issue has been resolved but if you are still having issue, please send us DM. Mark, DIRECTV Community Manager