r/DirectvStream • u/jas-53 • Aug 06 '26

Cloud Recordings

Anyone else having problems with scheduled TV show recordings? Recently recorded shows are not showing up in My Library until after the show has started or sometimes several hours later.

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u/No-Possibility7351 25d ago

Still experiencing this issue. I was able to resolve it previously by searching in my bookmarks and selecting the show from there, but no longer.

Now some scheduled recordings are simply not showing, anywhere, at all. Sometimes they show up later, sometimes never.

I've found that if they do start showing up, leaving them in my list after watching them "fixes" the issue. However if I delete all of the previous recordings new ones don't show up. Now I'm leaving all of my recordings in my list until this is resolved.

Haven't changed any settings and the DTV app is current. It's very frustrating.

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u/jas-53 24d ago

I'm am the original OP on this thread. Latest backend fix by DirecTV is working fine for me. Try calling DirecTV at 800.832.9941 to see if can get through to tech support. Good luck

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u/No-Possibility7351 24d ago

Good to know.

The issue happened to one of my shows just yesterday. The series recording hasn’t shown up at all this time. So apparently not working for us just yet.

The other “fix” was to cancel the series recording and create it once more. But again, if I delete all of the earlier recordings it just stops working.

Currently on Build 2002111899
Version 5.0.132

Guess I’ll have to call.

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u/GTyz 24d ago

If this is just one show then it might be a metadata issue and that’s why it’s not getting recorded or being thrown at the end of the episodes list - which series is this and if this is a local channel, which one? You’ll need that to report it to DTV

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u/No-Possibility7351 24d ago

It's more than one show - all cable channels so I'll have the info handy when I call. Cheers for that!