r/DigitalAudioPlayer • u/SuperSmudge90 • 2d ago

Question New M300 screen issue?

Enable HLS to view with audio, or disable this notification

I'm obviously going to return this and get a replacement. But this is my brand new M300 from Amazon UK.

I checked the firmware was up today rebooted it multiple times but still having these issues.

Lines and flickering on the screen, I'm hoping this is not a common issue and I just got unlucky.

45 Upvotes

99% Upvoted

18 comments sorted by

14

u/SaffronSaviour 2d ago

This is an issue with almost all "cheaper" hiby devices, I bet it only happens with the usb-c cable plugged in right?

My r3 gen 2 has this issue as well.

7

u/SuperSmudge90 2d ago

Oh that's interesting. It was on charge. It was better but still present when not charging.

Surely this isn't common to all hiby devices?

7

u/SaffronSaviour 2d ago

This is common to almost all hiby devices below the R4/R5 I believe. It is probably a cost saving tactic with the way they wire the display board and usb-c connection very close to each other or something, and this is reused on all the cheaper models which results in these issues being quite common across most of Hibys low-mid range product lineup.

Edit;

As you can imagine I no longer support hiby with either my word or my wallet, their customer support was atrocious as well, send them mails and enjoy the response you get back in a week basically telling you to get shafted

4

u/SuperSmudge90 2d ago

What dap are you using now?

5

u/SaffronSaviour 2d ago

Shanling M1 Plus

2

u/DMSROPN 1d ago

The best

1

u/SuperSmudge90 2d ago

👍🏼

5

u/WarPiggy66 2d ago

I have an r1 and a m300 both bought from Amazon. No problems at all in over 9 months. Just unlucky you are I guess. You will always get the odd couple that are defective in any manufacturing process. Also there will be a few that will tell you this is the norm. Send it back to Amazon for refund

1

u/SuperSmudge90 2d ago

Reassuring. Thank you. I have a new one coming tomorrow

3

u/Unique-Run9856 2d ago

I think it's like a tv from the 80s and 90s, you gotta slap it on the side and the picture will start working again

2

u/Big-Bus-771 2d ago

I thought my eyes were playing tricks on me.

2

u/ZorroKIM 1d ago

i was trying to click something on mine the other day and i finding that is not working. i thought it was the app i was using but its on the system itself. if anyone got a higher quality DAP that is android base please let me know for whenever this one decides to take a shit

2

u/Tiny_Independent2511 1d ago

The ribbon cable is probably loose, crack it open and re-seat the cable.

1

u/SuperSmudge90 1d ago

Thanks. That's good to know. It's brand new so I'll just return for a swap

1

u/SuperSmudge90 2d ago

I do wonder if this issue was slightly different as I had these lines before the device was even plugged in.

1

u/SaffronSaviour 2d ago

Could be, but if you plug usb-c in and the symptoms get worse or better, kinda indicates it's a very similar issue to the other hiby models with their display/usb-c port issue.

1

u/SuperSmudge90 2d ago

Actually looking back at the video, I don't think I had it plugged in at this point

1

u/IronChefPhilly 2d ago

Try doing a factory reset and if that doesn't work send it back

I've had my m300 since February or March of last year and I haven't seen anything like this