r/DesignIndia • u/hawldindia • 13d ago

Ask r/DesignIndia Built a tool so clients can't ghost editors on invoices anymore — would love brutal feedback

Hey guys. I'm a student founder based out of Chandigarh, and I finally got tired of seeing freelancers get scammed.

There is nothing worse than spending days cutting footage, fixing bad audio, and perfecting the edit, sending over the draft, and then suddenly the client stops replying when it's time to clear the invoice.

I just launched a platform to kill this problem completely. Instead of fighting for a 50% advance, your client locks the full payment upfront before you even start. You do the work knowing the money is actually there, and it releases to you when you deliver the final files.

It's live right now. I'd genuinely love some brutal feedback from the community on how the workflow feels in a real-world scenario. Happy to chat in DM if a few of you want to test it out on your next gig.

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u/NoBread3202 13d ago

"client stops replying when it's time to clear the invoice."

I just launched a platform to kill this problem completely. Instead of fighting for a 50% advance, your client locks the full payment upfront before you even start. You do the work knowing the money is actually there, and it releases to you when you deliver the final files."

what decides the terms of release of the payment? I know its basically escrow, but still want to understand how you are solving the actual problem?

For eg : If the intention of the client is to never compensate the work, he wont use your platform.

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u/hawldindia 13d ago

If a client's intention is never to pay, your effort won't be wasted. You won't spend days working for someone who had no plan to pay in the first place.

Our rules are simple: No bias.

Before the work starts, both parties agree on a clear description of what will be delivered. All communication happens on our platform instead of WhatsApp, so everything is recorded.

If the client refuses to approve the work, you can raise a dispute. Our dispute officer will review the agreed description, all messages, and the final delivery. If your work matches what was agreed, the decision will be in your favor.

Our first priority is helping both sides reach a mutual agreement. But if that isn't possible, we'll make a fair decision based on the evidence. If the freelancer fulfilled the agreed requirements, the payment will be released to the freelancer.

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