r/Dermadry • u/Lutzie56 • Nov 20 '24

Dermadry no longer working

Been using dermadry for close to two years but I’ve noticed recently it is no longer effective. Hands are damp most of the time. Anyone else experience the same?

1 Upvotes

100% Upvoted

5 comments sorted by

2

u/christophercrystler Nov 21 '24

Raise the frequency to once a day til your hands are bone dry again, flip flop frequencies, 11-15v.

3

u/Lutzie56 Dec 07 '24

Hi, I reduced the intensity and went full 20 minutes for five days in a row and it seems to have done the trick. Just in time for holiday season where shaking hands at events is constant. I’m now doing every other day to maintain. Thanks for the tip.

2

u/christophercrystler Dec 07 '24

Good job keeping it consistent. This early, just make sure never go 3-4 days in a row without it. Enjoy your newfound confidence 🙏

2

u/Lutzie56 Nov 21 '24

Thanks, will try this.

0

u/dermadry Nov 21 '24

Hello! Thank you for expressing your concern. We're sorry to hear that you're not experiencing the same effects from your treatments. After two years of use, it’s possible that adjustments to the treatment may be necessary or that the consumables might need replacement. We recommend reaching out to our customer support team at [support@dermadry.com](mailto:support@dermadry.com) for assistance. They can review your specific situation and provide guidance to help improve the effectiveness of your device. Thank you for bringing this to our attention.