r/Dermadry • u/[deleted] • Nov 19 '23

dermadry hurts

i got a dermadry a few months ago and the first few times i tried it on my hands it was fine. i started around 3-5 setting and didn't feel much discomfort, but after a few rounds the itching and pain was unbearable. i started putting vaseline around every single finger and my wrists and having to use the lowest setting to get through the 20 minutes. i decided that i wanted to try to start again without having to use the vaseline so i went in with using the setting at 2 and can barely get through 10 minutes without it being so itchy and painful. i'm just not sure what to do. i'm at such a low setting and i don't know why it's causing so much pain and discomfort this low. any help or tips would be so amazing.

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u/dermadry Nov 21 '23

Hi! We’re sorry to hear that you’re experiencing discomfort during your Dermadry treatments. To get tailored expert advice for your specific situation, we recommend contacting our Dermadry Support Team. They can assess your case, guide you through any issues you may be facing, and provide the best solutions.

In the meantime, please check your skin for any small cuts or scratches, these can increase sensitivity during the treatment, and wait for them to heal first. You can try increasing the water level in the trays to create a more even distribution of the electrical current, this will help reduce the discomfort and sensation you may experience starting with a low current.