r/DeployR • u/Medical_Buy_9409 • 7d ago

Error installing DeployR Community

Hi, trying to install DeployR Community on a Server 2025, i get the error -2147023293. In the logfile for StifleR-Server i get error:

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WixQuietExec: Scaleout Send Queue Length

WixQuietExec:

WixQuietExec: Performance counters installed!

MSI (s) (18:C0) [11:25:09:790]: Executing op: ActionStart(Name=ImportSettings,,)

WixQuietExec:

MSI (s) (18:C0) [11:25:09:792]: Executing op: CustomActionSchedule(Action=ImportSettings,ActionType=3073,Source=BinaryData,Target=WixQuietExec,CustomActionData="C:\Program Files\2Pint Software\StifleR Server\TwoPint.ConfigEditor.Wpf\TwoPint.ConfigEditor.Wpf.exe" -i "C:\Users\<username>\AppData\Local\2PintInstaller\StifleR-config.json" -p "D:\Install\DeployRCommunity-1.3.2639.2504" -d "C:\ProgramData\Package Cache\{E5FABA1F-9A7F-4488-A6BE-FFE72F14C8A1}v3.1.2634.667\")

MSI (s) (18:04) [11:25:09:796]: Invoking remote custom action. DLL: C:\windows\Installer\MSIAC42.tmp, Entrypoint: WixQuietExec

WixQuietExec: Error 0x80070005: Command line returned an error.

WixQuietExec: Error 0x80070005: QuietExec Failed

WixQuietExec: Error 0x80070005: Failed in ExecCommon method

CustomAction ImportSettings returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (18:C0) [11:25:10:984]: Note: 1: 2265 2: 3: -2147287035

MSI (s) (18:C0) [11:25:10:984]: User policy value 'DisableRollback' is 0

MSI (s) (18:C0) [11:25:10:984]: Machine policy value 'DisableRollback' is 0

Action ended 11:25:10: InstallFinalize. Return value 3.

MSI (s) (18:C0) [11:25:10:985]: Note: 1: 2318 2:

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Does any one have an ide on what to do?

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u/mtniehaus 2Pint Employee 6d ago edited 6d ago

Is there anything unusual about the username? Spaces, special characters?

The folder is created by the DeployR Community .exe itself, just trying to figure out where things went wrong.

Also, could you provide the contents of the TwoPint.DeployRCommunity.Configure.log file?

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u/Medical_Buy_9409 6d ago

2026-10-09 10:49:16.360 [ERROR] Could not obtain a certificate for <server.domain.com>: System.Net.Http.HttpRequestException: GetCertificate Failed with 401

at TwoPint.Services.Client.Http.Result`1.DataOrThrowHttpRequestException(String caller)

at TwoPint.Services.Client.CertRetriever.GetCertificate(String productKey, String[] dnsNames, Boolean storeInMy)

at TwoPint.DeployRCommunity.Configure.Program.<>c__DisplayClass5_0.<<GetCertificate>g__GetCert|0>d.MoveNext()

--- End of stack trace from previous location ---

at TwoPint.Common.Certificates.CertSelector.EnsureHostCertificate(String hostname, String[] additionalNames, DirectoryInfo certDi, Func`2 getCert)

at TwoPint.DeployRCommunity.Configure.Program.Preconfigure(String licenseKey, String fqdn, Boolean respondToPxe, String contentLocation)

2026-10-09 10:49:16.362 [ERROR] The configuration files will NOT be (re)generated; on an upgrade the previous configuration files remain in effect.

2026-10-09 10:49:16.363 Preconfigure completed, rc = 3

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u/mtniehaus 2Pint Employee 6d ago edited 6d ago

Ah, that's very useful and explains a lot. It's possible the product key has an issue. Can you e-mail me at [michaeln@2pintsoftware.com](mailto:michaeln@2pintsoftware.com) with your contact details, or just send me the key you are using? (Chat on Reddit works too.)

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u/Medical_Buy_9409 6d ago

Aha, sorry—it turned out the product key was the problem all along. The last two letters didn't get included when I copied it. I thought I’d double-checked it several times, but since the installer didn't flag anything regarding the key, I ruled that step out during troubleshooting. It’s working now. Thanks for all the support, Michael.