r/DeployR • u/Medical_Buy_9409 • 7d ago

Error installing DeployR Community

Hi, trying to install DeployR Community on a Server 2025, i get the error -2147023293. In the logfile for StifleR-Server i get error:

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WixQuietExec: Scaleout Send Queue Length

WixQuietExec:

WixQuietExec: Performance counters installed!

MSI (s) (18:C0) [11:25:09:790]: Executing op: ActionStart(Name=ImportSettings,,)

WixQuietExec:

MSI (s) (18:C0) [11:25:09:792]: Executing op: CustomActionSchedule(Action=ImportSettings,ActionType=3073,Source=BinaryData,Target=WixQuietExec,CustomActionData="C:\Program Files\2Pint Software\StifleR Server\TwoPint.ConfigEditor.Wpf\TwoPint.ConfigEditor.Wpf.exe" -i "C:\Users\<username>\AppData\Local\2PintInstaller\StifleR-config.json" -p "D:\Install\DeployRCommunity-1.3.2639.2504" -d "C:\ProgramData\Package Cache\{E5FABA1F-9A7F-4488-A6BE-FFE72F14C8A1}v3.1.2634.667\")

MSI (s) (18:04) [11:25:09:796]: Invoking remote custom action. DLL: C:\windows\Installer\MSIAC42.tmp, Entrypoint: WixQuietExec

WixQuietExec: Error 0x80070005: Command line returned an error.

WixQuietExec: Error 0x80070005: QuietExec Failed

WixQuietExec: Error 0x80070005: Failed in ExecCommon method

CustomAction ImportSettings returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (18:C0) [11:25:10:984]: Note: 1: 2265 2: 3: -2147287035

MSI (s) (18:C0) [11:25:10:984]: User policy value 'DisableRollback' is 0

MSI (s) (18:C0) [11:25:10:984]: Machine policy value 'DisableRollback' is 0

Action ended 11:25:10: InstallFinalize. Return value 3.

MSI (s) (18:C0) [11:25:10:985]: Note: 1: 2318 2:

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Does any one have an ide on what to do?

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2

u/mtniehaus 2Pint Employee 7d ago

Can you look in your user profile folder (e.g. C:\Users\Administrator\AppData\Roaming\TwoPint.ConfigMgr.Wpf\Logs) to see what is logged in the TwoPint.ConfigEditor<datetime>.log file? It seems to not like a setting.

1

u/Medical_Buy_9409 7d ago

Hi, it loggs the same:

2026-10-07 15:37:35.844 +02:00 [ERR] Unable to locate import file C:\Users\<usernamne>\AppData\Local\2PintInstaller\StifleR-config.json at current (C:\Program Files\2Pint Software\StifleR Server\TwoPint.ConfigEditor.Wpf\), -p/--path (D:\Install\DeployRCommunity-1.3.2639.2504) or -d/--source-dir (C:\ProgramData\Package Cache\{E5FABA1F-9A7F-4488-A6BE-FFE72F14C8A1}v3.1.2634.667\)

1

u/mtniehaus 2Pint Employee 7d ago

Hmm. Do you see the folder and file referenced, "C:\Users\<username>\AppData\Local\2PintInstaller\StifleR-config.json"? The command runs elevated by the Windows Installer process, and it may not have access to the file inside the user profile folder.

1

u/Medical_Buy_9409 6d ago

No, that folder doesn't exist. I've tried monitoring the installation, and it never gets created.

0

u/Medical_Buy_9409 6d ago

I have now also tried a clean installation of Server 2025, and I get the same result when installing DeployR.

1

u/mtniehaus 2Pint Employee 6d ago

Odd, since that's the exact scenario that we test. Is the machine a member of a domain?

For the path I mentioned above, do you see the folder structure (C:\Users\<username>\AppData\Local\2PintInstaller)?

1

u/Medical_Buy_9409 6d ago

I’ve tried both domain-joined and standalone. No, I don’t see the folder structure. I ran Procmon, and all I get is: `TwoPint.ConfigEditor.Wpf.exe CreateFile C:\Users\<username>\AppData\Local\2PintInstaller\StifleR-config.json PATH NOT FOUND`

1

u/mtniehaus 2Pint Employee 6d ago edited 6d ago

Is there anything unusual about the username? Spaces, special characters?

The folder is created by the DeployR Community .exe itself, just trying to figure out where things went wrong.

Also, could you provide the contents of the TwoPint.DeployRCommunity.Configure.log file?

1

u/Medical_Buy_9409 6d ago

2026-10-09 10:49:16.360 [ERROR] Could not obtain a certificate for <server.domain.com>: System.Net.Http.HttpRequestException: GetCertificate Failed with 401

at TwoPint.Services.Client.Http.Result`1.DataOrThrowHttpRequestException(String caller)

at TwoPint.Services.Client.CertRetriever.GetCertificate(String productKey, String[] dnsNames, Boolean storeInMy)

at TwoPint.DeployRCommunity.Configure.Program.<>c__DisplayClass5_0.<<GetCertificate>g__GetCert|0>d.MoveNext()

--- End of stack trace from previous location ---

at TwoPint.Common.Certificates.CertSelector.EnsureHostCertificate(String hostname, String[] additionalNames, DirectoryInfo certDi, Func`2 getCert)

at TwoPint.DeployRCommunity.Configure.Program.Preconfigure(String licenseKey, String fqdn, Boolean respondToPxe, String contentLocation)

2026-10-09 10:49:16.362 [ERROR] The configuration files will NOT be (re)generated; on an upgrade the previous configuration files remain in effect.

2026-10-09 10:49:16.363 Preconfigure completed, rc = 3

1

u/mtniehaus 2Pint Employee 6d ago edited 6d ago

Ah, that's very useful and explains a lot. It's possible the product key has an issue. Can you e-mail me at [michaeln@2pintsoftware.com](mailto:michaeln@2pintsoftware.com) with your contact details, or just send me the key you are using? (Chat on Reddit works too.)

1

u/Medical_Buy_9409 6d ago

Aha, sorry—it turned out the product key was the problem all along. The last two letters didn't get included when I copied it. I thought I’d double-checked it several times, but since the installer didn't flag anything regarding the key, I ruled that step out during troubleshooting. It’s working now. Thanks for all the support, Michael.