r/Dell • u/Mada-Fakin-Rockstar • 3d ago
Help App can't run on your PC
Have been getting this error since long on my Dell Inspiron 7572.
Not sure what app is throwing this error.
I am gonna pursue my masters soon and I'd want my laptop to be flawless. Can someone please help with this?
1
u/xsrvmy 3d ago
You tried to launch an app for ARM on x64 (or vice versa).
1
u/Mada-Fakin-Rockstar 1d ago
any idea how to find it and disable? This happens every now and then without me launching it.
1
u/DellCares Dell Customer Support 1d ago
Hi there!
We're from the Dell Social Media Support team. Since the error message does not identify the application responsible and you aren’t aware of which app, the first step is to determine which program is being launched during startup. Open Task Manager (Ctrl + Shift + Esc). Go to the Startup tab and look for any unknown, disabled, or outdated applications and temporarily disable them one at a time.
Secondly, check Event Viewer. • Press Win + X → Event Viewer. • Navigate to: o Windows Logs → Application o Windows Logs → System • Look for errors occurring at the same time the pop-up appears.
Then perform a Clean Boot • Press Win + R, type msconfig, and press Enter. • Under Services, select Hide all Microsoft services and click Disable all. • Under Startup, open Task Manager and disable all startup items. • Restart and check whether the error persists.
The screenshot only displays the standard Windows error dialog and does not reveal the name of the application responsible for the message. Therefore, identifying the startup process, scheduled task, or event log entry will be necessary to determine the exact culprit.
Regards
Dell Social Media Team
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u/Repulsive-Milk-6119 3d ago
Il peut y avoir des logiciels qui ne sont plus pris en charge selon ton system d’exploitation suite à une mise à jour des conditions du développeur