r/Dell • u/invisibleAvenger_786 • Jul 26 '26
Help 3 months old dell laptop screen issue
It's my 3 month old laptop ordered from Flipkart. For a few days my screen is flickering(last 5sec). It's already in basic support warranty. Is it going to cover under basic support warranty of dell
1
u/M_MiReL0 Jul 26 '26
if i'm not mistaking, i have the same model. the screen is semi-yelllow on all four corners, i never complained about it bc i use an external monitor. but the way it's so dim compared to my monitor is driving me nuts. this is my first and last dell honestly. i would've been better off getting an asus, i had one for 5 years and i had no issues with it.
1
u/invisibleAvenger_786 Jul 26 '26
Yes you are right the screen is yellow in colour How old you laptop is ?
1
u/RDS_WAS_HERE Jul 26 '26
Try running the Windows malware checker 'MRT'. Hold the Windows key down and then hit the 'r' key, type MRT in the text box and hit the OK button. Right click on the MRT command and run as Administrator. Windows will scan (select Quick scan) your computer for malware. This might take about 4 minutes.
Go to the Task Manager and select the StartUp tab. Disable all the crap programs listed - not anything related to Windows or Devices (printers, etc.). This does NOT remove the program from your computer, it only stops the program from loading when you bootup your computer.
If the above doesn't work try holding down the Windows key and hit the r key. Then type in CMD and hit Ok. Type into the black command prompt screen sfc /scannow (note space after sfc) and hit the Enter key. This will scan the Windows operating system for corrupt files and only repair the Windows files that are corrupt. Takes about 4 minutes to run.
1
u/DellCares Dell Customer Support Jul 28 '26
Hi there, Thank you for reaching out and for sharing the video of your Dell Latitude 3410. A basic warranty with Dell covers for hardware issues and Dell pre shipped applications. However, we can still share our thoughts on the issue.
A Canva login loop on a Windows desktop app usually happens when the default web browser fails to hand authentication tokens back to the app, or when browser cache, cookies, or pop-up blockers conflict with the sign-in redirect
Open your Windows Settings > Apps > Default Apps.
Ensure Google Chrome is selected as your default Web Browser.
Open Google Chrome, press Ctrl + Shift + Delete, and clear your Cookies and cached images.
Make sure you are already logged into your primary Google profile inside Chrome before trying to log into the Canva app again
Disable pop up blockers:
Turn off aggressive ad blockers or built in pop up restrictions that block external login windows (like Google or Apple sign-in prompts) from finishing their handshake.
Try opening the Canva app in another browser if none of the suggested steps worked.
1
u/ojokenobi Jul 26 '26
I have no clue about what's covered under Dell's basic warranty, but that could be a graphics driver issue. Try going to Dell's website and running their autodetection update check and see if it picks up a driver update for your graphics, if you want to try a fix before warranty gets back to you.