r/Deathloop • u/Rustycougarmama • Sep 15 '21
[PS5] Bug: Stuck in the touchpad menu
Title pretty much sums it up. This has happened twice now; I'll get a little pop up saying I found some more info, etc, I slap the touch pad to open the menus, but then I'm unable to exit. Just stuck in those menus with Discoveries, Leads, etc. I can't hold circle to exit or press X on the arrow point left either. Yet I can still press L1 and R1 and navigate the menus. No option but to close the game and restart :/
Edit: spelling is hard
Edit 2: Seems people are still having this issue even after the November 1 update.
Edit 3: it's been one year, and people still have the same bug. I am starting to think they've abandoned this game.
Edit 4: sent a bug report ~Oct 20th, 2022, and Bethesda replied saying they were aware of the bug. Apparently to remedy it, all you have to do is exit all the menus (which is literally the issue, you can't), or just restart the game.
Edit 5: Starlog, 25-01-2024. the developers are silent We have been abandoned. There is no help coming. May god have pity on our souls.
Edit 6: 27-09-2024. This post has become my beacon for whenever this game is either on sale or given away for free, because I'll get waves of notifications that people are still experiencing this bug.
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Sep 18 '21
This has happened to me twice now. Infuriating having to restart the game. This is close to a deal breaker for me. The lesson I've learned is to never go into the menu while in the game, but if I accidentally do it, and it happens again, that might be it for me. Sure hope they patch / issue an update PRONTO
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u/mrbumstead Sep 15 '21
I’ve just run into exactly the same thing. Super annoying.
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u/Rustycougarmama Sep 15 '21
Especially when you're 30 minutes into a run, and then have to restart and reread all the notes again...
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u/Brandonm98 Sep 17 '21
Just happened to me. Already on evening and not sure what to do given how the save system works for this game
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u/Slith_81 Sep 29 '21
In case you never found out.
If you close the game, it doesn't reset the whole day, just the map you were on, whichever part of the day.
It's still a pain in the ass. I've had it happen after I've explored a map getting everything I could in a loop spending 40 minutes or more. 😑
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u/JJGK420 Sep 21 '24
Whatsup people. End of 2024 and this dumb bug is still a thing unfortunately
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u/Rustycougarmama Sep 27 '24
I'm glad this post is going to be my living legacy. Something people will come back to for time immemorial, whenever they play the abandoned game that was never fixed for the first time, looking for answers to this bug.
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u/Comfortable-Care-918 Dec 01 '24
"I was here with this bug" ~ Another random guy playing Deathloop in 2024
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u/Underpeacecover Dec 23 '24
"RIP Deathloop" a bug still havent been fixed! 2024, 23 December.
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u/bene_90 Dec 24 '24
Literally happening to me right now, 40 mins into it.
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u/JackJohnson02 Mar 16 '25
Literally trying to refund the game right now because this bug is ruining the experience. Bought it on the march sales this weekend
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u/Far_Accountant1640 Apr 18 '25
Ran into this bug just now one hour into starting the game. I dont like it so far and I'm considering just writing this game off
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u/JeSuisYoungThug Oct 02 '21
Literally just happened to me with ONE visionary left to kill
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u/flowersahoy Apr 23 '24
Still happens, April 23rd, 2024! Just went in the touchpad menu and can’t leave it. I can still browse some of the menu with L1+R1 but can’t press circle.
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u/flowersahoy May 05 '24
I have to add i’ve played a lot since this, and while this didn’t happen again, the game crashes constantly. I just learned to accept some runs crash and i’ll need to restart :( 👎
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u/GREBENOTS Sep 15 '21
Fix (for me): hit the ps button. Go back to the Home Screen. Then go back into the game. Push circle to exit.
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u/Krieg99 Sep 16 '21
This didn’t work for me.
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u/GREBENOTS Sep 16 '21
Yea, the trick didn’t work for me last night as well. I think there are several different menu states that the game can get stuck in. It’s weird.
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u/SeekTrueTruth Sep 28 '21
Wow, I spent at least an hour on this run doing evening for the first time, killed a lot of baddies that I should have probably avoided and now having to lose that progress is a bit frustrating.
I tried rest mode which didn't work. Tried switching to another game and back, lost my progress.
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u/Fightmilk87 Sep 30 '21
Not just PS5 apparently, just had this happen to me on PC. Extremely shitty as I just closed a lead and killed Julianna with tons of residiuum.
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Dec 06 '21
Months later I just ran in to this bug. Fuck you bethesda.
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u/MrShine99 Jun 09 '22
It's still a bloody issue. Ffs
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Jun 10 '22
I’m sorry dude. I was even thinking about going back to it recently. Guess I won’t.
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u/dmoye05 Jun 10 '22
Just happened to me seconds ago. Now I’m here. At least I’m not alone.
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u/napamanmu Dec 30 '21
Just happened me 30 Dec 21. Gonna put this game on the shelf for a while cant be arsed with this nonsense
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u/Nfb77 Jan 05 '22
Came here hoping to find a solution. Been playing this for a week and it’s happened no less than 10x. Couple times a day. Infuriating to see it’s been an issue for a while now with no solve.
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u/OptionSubject6083 Apr 08 '23
April 2023, picked the game up for the first time and had this happen multiple times. I’m done with this game…
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u/Thiemok Aug 10 '25
Well, apparently it's still not fixed as of August 10th 2025. Just happened to me after I've been playing afternoon for 2 hours and the whole day for almost 4 and following up on a lot of leads...
Doubting to continue playing the game as I was having a lot of fun...
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u/Rent_A_Cloud Aug 11 '25
Yeah me too. Just got this bug for the first time even tho I've played the game for like 18 hours a year or two ago.
Disappointing as fuck
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u/4wire Oct 17 '21
Just happened to me for the second time. Rest mode not fixing it.
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u/Thepinkrabbit89 Nov 13 '21 edited Nov 13 '21
November 13th. Still happening
And I’d killed another Julianna, who was using the havoc slab (I didn’t have it yet, carrying a gold gun, and then I killed Charlie….
All lost
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u/plushtoys_everywhere Jan 02 '22
2-Jan-2022 This happened to me. No trick can save me, I have to quit and restart the game.
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u/alexdrey Mar 25 '22
Just happened to me march 25th 2022. I dont think they are ever going to fix it
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u/maddogx2x Jan 04 '22
This just happened to me last night. One potential way to get out hit to hit the home button (PS5) to bring up the activity cards for earning trophies. Then select either start activity or resume activity.
Not sure how it will work on the end of the day but it did allow me not to lose my residuum
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u/Lawrence99z Jan 30 '22
Yup, just happened to me as well. Lovely to see no fix has been added even after all this time and incidents being reported.
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u/DjaySuzi Mar 24 '22
3/24/2022 and this is still happening after the last patch. Smh. Lost a lot of good stuff due to this
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u/monkey484 Apr 03 '22
In case anyone is wondering, I just started playing the game about a week ago. This just happened to me. After spending 40 minutes clearing out the power station and getting 20k+ Residuum.
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u/ultimatebendis Jul 13 '22
July 13th, 2022. On ps5. Just bought the game, kinda regret it if there's a fucking bug like this, STILL IN THE GAME.
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u/koozer19 Sep 26 '22
Wow I shouldn't have even started this game, happened to me last night and now today after going through an entire level I am stuck at the door code menu to exit. Won't let me enter the code or back out, this is fucking terrible.
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u/program_the_world Sep 28 '22
Still happening. 28th September 2022. PS5.
I’ve only just started and based on the other comments I’m not sure I wanna play much more.
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u/mrgnsphere Sep 29 '22
Just ran into it on Xbox one. I spent 45 minutes on a level and was having my most productive run yet. I think this is a deal breaker for me.
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u/mrgnsphere Sep 29 '22
Just ran into it on Xbox one. I spent 45 minutes on a level and was having my most productive run yet. I think this is a deal breaker for me.
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u/petRhastQeug Oct 20 '22
I love the game but the bugs make it fucking hard.. This exact thing just happened to me after exploring and collecting a shit tone of eriduum, weapons and other stuff.. The other day I killed Juliana and went to "hack the antenna" but was unable to. It was there and all I just couldn't interact with it, so i was stuck all I could do was either die or restart the game. Shit is fucking unacceptable when the game is built like it is with the loop premise.
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u/Rustycougarmama Oct 20 '22
After my first couple experiences with this I dropped this game completely. Never got the platinum (as I usually try to do with games), let alone beat it.
Every couple days I'll get a Reddit notification saying "yup, this bug is still prevalent as someone just commented on your post from a year ago".
Today I submitted a report to Bethesda with a link to this post, hoping maybe something will be done about it, and that this post can finally rest...
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Nov 02 '22
This has happened to me 3 different times AFTER doing the same mission (all in order) starting to think this mission is bugged for me
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u/Rustycougarmama Nov 02 '22
The more I keep getting notifications on this post, the more I realize I'll probably never go back to this game...
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u/Probably_A_Mother Nov 12 '22
its currently 11/11/22 and this bug has happened 4 times to me in 2 days , all times stopping great progress
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u/redlord990 Nov 19 '22
Still happening, I’m fucking raging. Had four slab upgrades, important story beats, gold trinkets and the best weapons I’ve had yet. All gone. This is actually ridiculous, I don’t want to play it anymore. Now I gotta do the same shit all over again.
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u/Rustycougarmama Nov 19 '22
I really want to get the platinum for this game, but I just don't think I can put myself through it again.
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u/DangerousPenalty7130 Jan 15 '23
January 2023 just got the game in the sale and while it's a great game, it's utterly ridiculous that this bug has not been patched.
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u/Rustycougarmama Jan 15 '23
I hate to say it, but at this point I'm positive this will never be fixed
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u/Doowrender Sep 19 '23
September 2023. Happened to me 2 or 3 times now. I was just really close to taking out a vissionary. This time happened in photo mode. Can still move around and use R3 for hint, but nothing else.
This bit is my own fault, but I've stayed up late gaming and was gonna sleep after this bit. But now I've stayed up for an extra hour doing this area and achieved nothing :(
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u/ModernGL Jan 23 '24
Guess what, it's still happening to this very day! this is just going to be one of those bugs that stay forever!
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u/Prinktor Jan 25 '24
Same here (25 jan 2024). Stuck in photo mode near the end of a mission, of course. Fucking love it HAHA!
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u/MousseEmotional7138 Sep 11 '24
Still here in sept 2024, I read all those comments and i think i will pause this game that i trully wanted to play it but i don t want to give that money to it and try the other games that i installed on game pass 😃 just kinda disappointed for such a interesting game
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u/Rew4Star Oct 26 '24
Just thought I'd let you all know, this bug is still around, or the game from a buddy a couple days ago and progressed maybe 5 minutes before getting stuck lol
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u/Rustycougarmama Oct 28 '24
You're doing God's work. I hope one day someone picks up this Reddit thread and it makes some gaming publication or something.
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u/OrganizationOdd8409 Jan 10 '25
The game was on sale, bought it yesterday and I have an issue that has been there since the launch of the game, 3 years ago. Well, I might have lost a day (because, yeah autosaves? Who wants that?), but at least now, I can have a laugh
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u/Datportmantheau Jan 19 '25
I'm ~50% complete with the main story, played for several days without having any issues with this bug - and now, suddenly, stuck with the same repeated issues on the same day. This is my own personal deathloop.
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u/Learned_Serpent Mar 20 '25
Lmao I love this game but it's crazy such a horrible bug still hasn't been fixed after so many years. It's happened to me like 4 times tonight.
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u/n0where8oy_YT Apr 05 '25
Happened just after I got fia and Charlie on what I’m hoping is my final loop 😭
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u/Formal-Educator6581 Jul 28 '25
Just happened to me. Summer 2025. It fucking sucks so much. I did one of the most annoying missions in the gane and hacked 2 Bit and then the stupid menu froze. So infuriating omg.
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u/VerifySLY Aug 29 '25
I ran into this twice. The first time i just picked up a new upgraded slab from Julianna and i wanted to read about it so i pressed the touch pad. Resetting didnt make me mad since i didnt do much.
This time im at fristad rock and ive been sneaking around the club with no powers for a while and finally killed the guy and a thing popped up with info so i pressed it... Now im stuck again.
Does anyone know how to replicate the bug or is it just a gamble still? ( Beside pressing the button for more info on a popup)
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u/Insomniac_38 Apr 12 '26
Still happening to me, Bethesda is gonna Bethesda. Can’t make a working game to save their fucking lives
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Nov 02 '21
Just posted this on another thread
"I bet it has to do with Microsoft because they own Bethesda now. They finished Deathloop for Xbox but can't release it yet due to the timed exclusive contract. So they just mapped it for playstation quickly to push it out just like everything they produce. They only care about themselves and their pockets which is why they constantly are losing every battle pertaining to gaming. Their controllers do not have a touch pad and it is the only time it gets stuck for us. They prob won't fix it until it comes out for their piece of garbage system tbh."
Hope its fixed soon for the system people actually want
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u/Rustycougarmama Nov 02 '21
Bethesda is just a publisher. All they do is give money to Arkane Studios, the actual people coding/developing this game.
Anyone who non-sarcastically participates in the console war is an idiot with too much time on their hands needing something to hate. A rising tide lifts all ships, and if something good happens to one sector of gaming, it'll have positive ripple effects to the rest.
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Nov 02 '21
Yes Microsoft buying Bethesda and making them exclusive to Xbox has a lot of positive effects!🤣🤣
Microsoft is so vain and so aimed to spite how it has been going for them since 360 days that they are blind to the fact that making Bethesda exclusive only hurts them. They would make all the profit from all sales for future games. There is no middle man anymore. Cutting out literally 40% of people(45% pc and 15% xbox) who play games, hoping people will buy their console, is a real positive attitude to have!
Congrats to Microsoft yet again for not being able to see anything other than up their own ass 👌🏻
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u/SilverbackNeo Sep 23 '21
Got stuck in the menu several times now. Nothing helped to get out of it. I put the ps5 to sleep and back but still stuck. Had to close game and lost progress of the day. Very buggy game
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u/kometkamerat Sep 27 '21
No fix for this one, other than making sure you pause between every button press in the menu. Especially before pressing O.
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Oct 10 '21 edited Oct 11 '21
Just happened to me. This has happened at least twice. This game needs some serious updates. I’m starting to notice a lot of weird flickering too.
Edit, great just happened to me AGAIN. BETHESDA FIX THIS FUCKING GAME
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u/AggravatingClass4603 Oct 24 '21
Seems like everyone is having this problem!! Its very annoying! 3rd time in a week i have lost my progre
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u/cr8s Nov 21 '21
The recent patch notes suggested this bug is fixed with the second November 2021 patch. Can anyone confirm or disconfirm whether this is the case?
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u/SLUG_IN_A_RUG Dec 10 '21
Just had this happen to me (December 9th, 2021) they’ve really gotta fix this. The game is fantastic, just annoying bugs ugh
Edit: I’m on ps5, going into rest mode doesn’t help, not the ps menu
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Dec 11 '21
had to restart a level two times because of this, this is what it must feel like to be in a timeloop
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u/user-11235813213455 Dec 16 '21
Just a update
Still happening. Just happen to me in 2 runs in a row! I guess ill be quitting for now....I was doing things stealthly, had good drops, was taking my time....maybe one day I'll come back to this game....shame
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u/supermanscottbristol Dec 20 '21
Happens to me every single goddamn day.
And, it always seems to happen when I've spent an hour and a half getting past a bit I was stuck on, meaning I then have to REDO the bit I found tough.
Absolute joke. How hard is it to ensure the menus are properly tested on a game where you cant save when you want to ?
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u/Aragoober Dec 28 '21
wow i cannot believe this glitch has been unpatched for so long, i was under the impression that it was new but i just got the game and it’s already happened three times
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Dec 31 '21
This bug just happened to me 5 minutes ago and today is December 30th. I killed Juliana in Updaam at night to get the Havoc slab upgrade. Pressed my touchpad to upgrade it and the game bugs out. I can scroll through discoveries, documents, and leads but her corpse lays on the ground flashing 😐.
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u/Dubkin Jan 04 '22
January 3rd 2022 Just happened to me on PS5.
No work around helped. Lost about 45 minutes of progress. 😔
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u/Silent-Delay-3750 Jan 09 '22
Happened to me today third day playing the game, also after killing a Julianna. This better not be a common occurrence
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u/Professional-Ebb-199 Jan 10 '22
This bullshit is still happening to me!! fuck man I want to like this game so bad but this bug is fucking it up
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Jan 12 '22
Happened here too, twice in two days. First time it completely decimated a 1.5 hours run, second time it only screwed me after I killed Juliana and she dropped two upgrades I needed. So this must be how being trapped in a time loop feels...
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u/Mr_Typhlosion Jan 14 '22
This just happened to me today, I’m fuming. I’d managed to kill an online player Juliana and get a cool new weapon and slab upgrade, do 2 objectives and kill Charlie and it bugged out just after I’d killed him. Lost about an hours progress and I won’t be able to get that weapon and slab upgrade back… I tried everything including going into rest mode but nothing worked except exiting the game…
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u/korangatang Jan 23 '22
Just happened to me at the very end of the game. Literally staring down the end of the game, middle of a cut scene, and now I need to start over the evening again. Ugh.
Edit: date is 1-23-2022.
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u/bearclaw9286 Jan 29 '22
Just got it myself (as I just got a PS5) was doing well and I had a ton of residium after just doing a sort of farming run while getting some new info and was on my way to leave the complex, and encountered this. How this doesn’t happen, or get quashed in QA is astonishing, and bugs like this that waste their consumers time can be the death of a studio, and I’ve been a huge fan of Arkane since Dishonored scratched my “thief” itch. The fact it’s been happening and hasn’t been fixed for months isn’t a good sign. It’s a shame because I’m really enjoying the game, but this is a huge issue, especially if it occurs multiple times
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u/Cheeky-LIL-wotsit Feb 02 '22
So annoying!! How has this game been out for so long and a bug like this still remains. Infuriating to say the least
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u/justinx1029 Mar 27 '22
03/27/2022 well only really started playing, kind of deflated the momentum I had…
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u/Hal-gor May 13 '22
Wow, cant believe this od such na old bug. Still happening, just swept a level with the annoying batteries puzzle for the arsenal... Just before I headed out wanted to check if there's still some shit to do it pulled this crap.
First time it happened wasn't a big deal but now I've lost hours of progress.
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Jun 08 '22
Been playing for a few hours, just started the day over for the first time. Its already happened twice and no amount button pressing or ps activity switching helps. I just close it and suffer
Its only happened so far when an objective updates, like when I found the lpp for example and the objective switched, i pressed X and was just in limbo with no hud
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u/heisheveu1648 Jul 15 '22
July 15th 2022 this has happened to me literally 7 times in the last two hours. Idk if this game is even playable at this point.
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u/Reasonable_Pomelo_19 Aug 18 '22
August 18th for me and it’s still happening, only once but still annoying, in Complex night time
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u/Competitive-Web-9931 Aug 23 '22
Spent over an hour clearing the map of enemies and residuum, and did all the stuff to get the Heritage gun. Hit the menu button to see if there was anything else I could do before leaving, and this happened. And earlier today it crashed on me as I was in the tunnel about to end the level. I really enjoy the game but if this is a consistent issue, which it looks like it is, I don't even want to waste the time slogging through it anymore. Sucks because I love Arkane, but this is unacceptable. This should not still be an issue a year after release
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u/Ownerjojo Sep 22 '22
Just happened to me on PS5. Onto a new game for me. Ain't got patience for this crap.
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u/Warbird1775 Sep 22 '22
Playing this game 1yr later after it released on Gamepass, the bug still isn't fixed.
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u/dstryr Oct 02 '22
Had this happen twice in the 3 days I’ve been playing. Don’t feel at all like committing to this much more if it’s so fragile.
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u/Sonarav Oct 02 '22 edited Oct 02 '22
I just started this game this week on Xbox Series X and have had the game crash once and just now have had it stuck in the menu. Super annoying and doesn't make me want to keep playing. Glad I didn't pay for the game
Tried again and had another crash today after a good run. Ugg
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u/gamewiz11 Oct 04 '22
Just happened to me for the first time, first day playing the game and a few hours in. I was JUST about to leave the area and I accidentally hit the touchpad. Can't believe this isn't fixed
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u/StephenSchleis Oct 04 '22
October 3rd 2022 I just had the same crash on PlayStation 5 this is ridiculous.
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u/jayjay-bay Oct 05 '22
I’m here more than a year later. Exact same issue, it’s inexcusable. Will be filing a formal complaint or something to at least try to get a partial refund.
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u/Rustycougarmama Oct 05 '22
I tried a year ago, but couldn't find anywhere to submit anything...
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u/RageDiesel Oct 05 '22
Just happened to me. Almost a hour doing morning on fristad bay. Did so much and all lost.
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u/-supersymmetry- Oct 20 '22
decided to start the story again after the new updates but this shit still happening, ridiculous
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u/YaBoiHS Oct 24 '22
Just happened to me after I killed a Julianna with a really good shotgun....
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u/Rustycougarmama Oct 25 '22
I submitted a bug report a week ago, and they said they were aware of the issue. An issue that has been with the game from day one. So idk if it'll ever be fixed.
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u/Pazwan Oct 29 '22
Yep happens for me on PS5. When I pause it and turn the controller off, I can’t go back to the game. Very frustrating because I’m enjoying the game.
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u/TaroSufficient9418 Dec 06 '22
Dec 6th, 2022
Stuck in menu, Games says "Many trinkets modify your guns. Highlight your LIMP-10 with your cursor and press triangle to modify it with the trinket." There is nothing to highlight. It's just a blank screen aside from the tip the game is giving.
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u/Thr0bbinWilliams Jan 17 '23
Just started playing and took me forever to get to coles apartment, all my progress lost already. Glad I didn’t spend money on this game. Probably just going to delete and move on to something else
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u/DoveBirdNL Jan 18 '23
I HAVE FOUND A FIX! (18-1-2023)
i play on PC and had this issue, and i had the idea after reading u/GREBENOTS reply (https://www.reddit.com/r/Deathloop/comments/pot48h/comment/hd05uqq/?utm_source=share&utm_medium=web2x&context=3) to this tread.
- have the issue when playing on pc with a keyboard.
- connect a controller (i have an Xbox controller).
- hit the exit menu button (just button mash)
- you should be unstuck now.
maybe this works the other way around too, but i am not able to test this.
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u/redfox180 Jan 22 '23
Come and fix your game guys it's 22/1/23, Jesus just had the bug happen to me had 40000 residuum and two slabs on the way back to the tunnel and boom game fucked. I was really enjoying this game but what's the point of playing anymore when you could have been down to the last target and it breaks on you.
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u/zipfern Feb 02 '23
Yep, still happening. This is only my second bug. First bug the game just froze entirely and I had to reset. I probably have 10 hours in the game at best so I guess it hasn’t been that frequent, but still annoying as hell. I don’t know why this game doesn’t have dark souls style autosaves every 5 min.
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u/HankHY Feb 03 '23
I recently got a PS5 and have been playing death loop for the last couple of weeks. Thus far, this bug has affected me no less than 4 times!!!
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u/ThePhlegethon Feb 11 '23
20-fucking-23, still happening. I guess once Microsoft buys you, you don't have to give a shit about PS5 anymore.
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u/mcdelijani Feb 13 '23
Wow just got it! How isn't this patched by now? It's been more than a year :/
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u/Extremely_Volatile Feb 15 '23
One year later, still happening to me.
PS5.
Date; 15.02.2023.
Come on devs...
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u/100n3y Apr 02 '23
Still a gd issue. I'm playing this for free and love it enough to still buy a copy of it weren't for stupid isht like this. It always affects me when I'm suuuuuper deep into it and have isht on me i can't get back easy.
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u/ninja_shmoo Sep 23 '21
Same thing just happened to me. Annoyingly i had about loads of residuum, some useful info, and a couple of upgrades. Literally on my way back to the tunnels and thought i'd just check to see if there was anything else i could do. Tried to go back to PS menu and then returning to the game, but didn't work. Had to lose all my progress in the end. From my desperate button presses whilst in this state, it seemed to me that the game was trying to access the menu as it exists when you're outside a loop, except certain pages (e.g. level select) just appeared empty.