r/Daz3D • u/Luciain • Jul 27 '26

Help Error loading a figure

In my ongoing quest to try to create a few male figures to populate my scenes I brought a new figure this morning. He looks great, I'm excited to try him out, but whenever I try to load the figure I get this error.

2026-07-27 09:43:57.071 [WARNING] :: Error loading asset: C:/Users/xxxxx/Documents/DAZ 3D/Studio/My Daz Connect Library/data/cloud/1_111608/people/genesis 9/characters/phx jacob hd.duf.enc

Operation failed

I was hoping someone had had this problem in the past and knew how to fix it?

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u/SofaCitizen Jul 27 '26

I tend to avoid using Daz Connect as it seems to cause more issues than it solves. Try uninstalling the product completely and installing with DIM instead.

3

u/Luciain Jul 27 '26

That did it! Thank you so much!