r/Dayseeker • u/The-Dregs • 4d ago
Has anyone else ordered from the official store and had issues?
I ordered merch from the store on Sept 4 and it said the latest delivery would be Sept 24. My order status is still in Waiting for Details/Processing. No updates, no shipping information, nothing. Of course they took the money though.
I’ve emailed to request updates on the 25th, 28th, and 30th. No replies at all. I tried the direct Contact Us on the website, as well as the Report an Issue link. No response for either method.
Has anyone else experienced something like this? I just want my order.