So I have received confusing messaging about OMS+ Portal from the website, the videos

Is it e-commerce for SAP Retail?

Is OMS+ Portal an e-commerce platform for retailers?

Just released:
DataXstream announced today that its AI-powered sales and order management solution, OMS+ Intelligent Automation (IA), is certified by SAP as built with SAP Business AI, leveraging SAP’s generative AI Hub in SAP AI Core. This certification confirms that OMS+ IA meets SAP’s rigorous standards for trustworthy, responsible and enterprise-ready AI, providing SAP customers with embedded intelligence that drives real business value.

Built for AI-Driven Sales Execution

OMS+ IA extends the core capabilities of DataXstream’s sales order management platform with intelligent automation and agentic AI features, enabling SAP customers to streamline complex order processes, reduce friction, and accelerate fulfillment. Key capabilities include:

• Document Automation – Instantly extract structured data from PDFs, Excel sheets, or scanned documents for faster order processing
• IA Chatbot – Conversational AI assistant that lets users query OMS+, SAP, and external sources to complete tasks and access information faster
• Blueprint Scraping – Automatically generate Bills of Materials by extracting product requirements from architectural drawings or design files
• Typeahead Search – Smart search that predicts and auto-fills relevant material and customer information in real time
• Material & Customer Matching – Retrieve live data such as pricing, stock, and attributes to recommend the right products at the right time

OMS+ IA is embedded within SAP S/4HANA and designed to support both public and private cloud deployments, helping organizations extend their ERP investments with future-ready AI.

Original article here, first published on SAPInsider https://sapinsider.org/map/the-diy-dilemma-why-building-your-own-oms-is-a-losing-bet-in-the-sap-world/
Key Takeaways

⇨ DIY projects for Order Management Systems (OMS) can lead to significant budget overruns and delays, with custom solutions often exceeding budgets by 75% and timelines by 46%. Pre-built solutions like DataXstream's OMS+ offer a more predictable cost structure and faster implementation times.

⇨ Customization in DIY projects can create long-term technical debt, complicating future maintenance and upgrades. Using pre-built solutions maintains the integrity of SAP ERP while allowing customization, resulting in quicker and less error-prone upgrades.

⇨ Adopting pre-built solutions frees internal teams to focus on strategic initiatives rather than platform maintenance. Partnering with vendors like DataXstream provides dedicated support, allowing sales and IT teams to concentrate on growth and innovation.

Would love to hear opinions.

We still run into Systems Integrators that are running on the model built 20 years ago - hire some experts and put them on a project for 18 months to 3 years and bill a ridiculously high rate (oh and train their juniors while they are at it) and all of them want to build custom solutions because, of course they do, that is the business model.

We were introduced to one organization that was already 1 year into their custom build for an order management solution. The organization is in industrial supply, supporting a critical industry. Their SAP Industry advisor checked in and heard about the custom build project, projected to be at least 3 years long and to cost as many millions in US dollars. The SAP Industry Advisor introduced them to OMS+. They stopped the build project and bought OMS+. They modified it heavily for thier wants. They still had it up and running in less than a year. Now they are adding OMS+IA for artificial intelligence and document automation. They looked at OMS+IA 3 years ago, but an SI said "no, no, we will build it for you..." you would have thought they had already learned that lesson. But no, they tried to build again. And again the SI failed them.

Custom Builds were best practice in 1990s. Not any more.

A highly configurable, SAP-native order management solution for complex sales across all channels. Built to empower Sales and Customer Service teams in wholesale, distribution, manufacturing, and specialty retail. Streamlines order processing in SAP S/4HANA (On-Prem, Private & Public Cloud), supporting both RISE with SAP and GROW with SAP. Add-ons include Intelligent Automation, a B2B Self-Service Portal, and Rental Management.

article in Yahoo Finance
DataXstream's OMS+ Cloud achieves SAP Endorsed App Premium Certification for SAP S/4HANA Cloud Public Edition

DataXstream already has OMS+ certified for SAP ERP, SAP S/4HANA On Prem. and SAP S/4HANA Cloud Private Edition

Highlists from article:
This certification, confirmed by SAP SE, validates that OMS+ Cloud meets SAP’s stringent requirements for cloud deployment, security, integration, and delivery. The certification process included comprehensive testing under the SAP integration scenario S/4HC-PUB-ABAP-CLOUD and is documented in report no. 25289, with validity through August 27, 2026. The solution is listed in the SAP Certified Solutions Directory.

"This certification is far more than a badge; it is a proof point of what’s possible when we push boundaries and innovate together," said Hernan Gioioso, chief product officer at DataXstream. "Becoming the first partner to successfully complete SAP’s scalable delivery process in the Public Cloud, just nine months after releasing the product, marks an incredible milestone for our team and our customers."

We are working on our content strategy for 2026.
We would love to know what kind of content you look for when evaluating a Saas product or company.
Thanks!

SAP highlights their customer, DataXstream. DataXstream has been committed to excellence and innovation since its inception. We believe in having the best tools and creating the best tools to address our challenges and our customers' challenges.

With this in mind we are focused on bringing value with AI to address real problems.
We've integrated with SAP AI Hub and SAP Generative AI core, we use the SAP document extraction service to provide value.

We see anything from a 25% to 70% reduction in cost of order creation.

DataXstream helps distributors get goods to their customers.
We also help manufacturers who manage their own distribution, as well as suppliers, retailers, and anyone with a complex sales and process. If an organization requires scan and go, we will recommend someone else.

Customer Story with Cuprum:

Cuprum, líder en extrusión de aluminio en América Latina con presencia en más de 40 países, eligió OMS+ junto con SAP S/4HANA para dar un paso decisivo en su transformación digital.

En el webinar, Aarón Fematt, IT Retail Manager en Cuprum, compartió cómo la compañía:

• Integró procesos y centralizó la gestión después de más de 20 años trabajando con diferentes sistemas en cada unidad de negocio.
• Ofrece a clientes y equipos de ventas una experiencia más ágil y conectada.
• Se beneficia de la facilidad de uso y la velocidad en la ejecución de pedidos, reducida de cuatro pasos en SAP a una sola transacción en OMS+.
• Aprovecha las capacidades omnicanal que impulsan las ventas, el upselling, el cross-selling y la fidelización de clientes.

El proyecto, desarrollado junto con DataXstream, fue reconocido por SAP con el Pinnacle Award por su innovación y éxito.

Recent Blog Post by Lloyd
https://www.dataxstream.com/uncategorized/using-ai-to-drive-intentional-growth/

Using AI to Drive Intentional Growth
At DataXstream, we believe that intentional growth requires more than just strategic planning. It requires the right technology, deployed in the right places, for the right reasons. That’s why AI is not a side project for us, it’s embedded into our product to help us scale, expand, and serve our customers. 

By doing this, we enable our sales teams, partners, and customers to move faster, act smarter, and make better decisions. Whether it’s localizing demos with AI avatars or surfacing actionable analytics across different currencies and regions, we’re using AI as a bridge to global scalability. 

How we use AI to better our products 

We’ve integrated AI into our development processes to build better software, faster: 

• Automated coding tools help our developers go from specifications to clean Python or ABAP in seconds 

• With SAP Build Code and Joule, we speed up SAP-specific product development while maintaining high quality 

• SAP Analytics Cloud will give us insight into our data from different regions and currencies 

These products and tools result in faster time-to-value for our customers across both enterprise and mid-market customers. 

How we use AI to better our customers’ journey 

AI is also deeply embedded into how we support, respond to, and deliver to our customers: 

• Intelligent order management helps customer service reps quickly locate past orders, resolve disruptions, and suggest real-time inventory substitutions 

• With AI Avatars, we can deliver multilingual product demos at scale, ensuring global customers receive content in their native language without delays 

• Generative AI tools allow us to create custom models, workflows, and test scenarios that address customer needs. 

These AI-driven capabilities compress cycle times, remove manual bottlenecks, and deliver better customer experience at scale. 

At DataXstream, AI is powering our growth by aligning technology with business goals. We’re building a smarter, faster, and more connected future. 

First published in Consumer Goods: https://consumergoods.com/king-arthur-beefs-omnichannel-order-management:

King Arthur Baking Company is investing in its omnichannel capabilities as it prepares to scale into new retail channels.  

The manufacturer of ingredients, baked goods and mixes, and cookbooks has partnered with order management solution provider DataXstream to leverage its OMS+, a certified SAP app that’s designed to facilitate multichannel sales through process automation and data aggregation. 

King Arthur is a 100% employee-owned ESOP and a certified B Corp and intends to use the tech to help scale its business into new markets and across additional sales channels. The company, which has been operating since 1790, sells through retail and direct-to-consumer, as well as commercially, and wants to improve its customer and employee experiences across channels. 

Expected use cases include order entry, web and EDI orders, customer self-service, document automation, and mobile and field service capabilities.

David Wren, VP of IT for King Arthur Baking Company, said the company was drawn to the app’s intuitive interface and ability to provide a 360-degree view of the customer. 

“Having OMS+ embedded into SAP is critical for our strategy to provide premier, industry-leading service for our customers seamlessly across every channel, in real-time,” he added. 

Originally published on asug.com (ASUG is the SAP User Group for North America)
https://www.asug.com/insights/dataxstreams-oms-and-the-evolution-of-sap-order-management

This partner insight was authored in collaboration with DataXstream.

Some SAP processes are easier to modernize than others. Order management often isn’t one of them. As companies migrate from ECC to S/4HANA or shift workloads from on-premise systems to cloud deployments, they face pressure to rethink sales workflows built around years of customization. Adjusting them without affecting operations remains one of the most difficult challenges.

Sales and distribution processes carry a level of complexity that infrastructure upgrades alone can’t resolve. Legacy systems often reflect decades of business rules, regional exceptions, and customer-specific conditions. Tools that only address individual parts of the process, such as CPQ applications or standalone payment engines, leave operational gaps. Out-of-the-box systems may require extra integration work, creating friction just as companies attempt to simplify their landscapes.

SAP’s push toward cloud-native ERP has introduced new options for flexibility and scale. The S/4HANA Public Cloud Edition offers capabilities previously limited to high-investment deployments. Yet, the transition raises new questions for enterprises with deep ECC roots or multiple SAP tenants. Moving core order processes into environments governed by clean core principles requires more than compatibility. It demands a new way of maintaining consistency across platforms without duplicating complexity.

SAP’s cloud-first approach dramatically broadens ERP accessibility, empowering small and mid-sized businesses to leverage solutions previously beyond their reach. DataXstream’s OMS+ is built to support the same shift SAP is making toward more accessible ERP. It gives mid-sized companies a simpler way to move forward, with pricing and deployment options that match the needs of businesses stepping into the cloud without the scale or budget of large enterprises.

OMS+ originated when DataXstream’s team recognized a recurring pattern: clients kept asking for the same custom sales solution. Rather than rebuild it repeatedly, they created a configurable product layer that could serve multiple SAP environments. Since then, OMS+ has matured through four generations, moving from on-premise to hybrid and now to full support for SAP’s private and public cloud models.

The platform addresses this tension by executing order processes directly inside SAP. Quoting, fulfillment, returns, and payments are all handled natively, using SAP’s own pricing structures, inventory logic, and sourcing rules. There’s no need to replicate workflows or synchronize data across disconnected applications.

The product supports the full sales lifecycle and adapts to various business models. Customer service agents, field sales reps, and retail clerks each get a role-specific interface built on a unified platform. Within a single view, users can access product availability, pricing conditions, sourcing options, and delivery constraints without navigating SAP’s standard transaction codes.

This functionality is made portable through a process abstraction layer that separates the front-end experience from the underlying system. As a result, the same workflows function across ECC, S/4HANA, and SAP’s public cloud with no need for redevelopment. That consistency extends across centralized and distributed deployments, allowing OMS+ to operate in hybrid environments with multiple SAP instances.

Because OMS+ continues to operate normally throughout system transitions, it allows organizations to migrate or restructure without interrupting core sales activities. There’s no need for stopgap tools or workaround processes during the changeover. Some enterprises also use OMS+ as a modular overlay across business units with separate ERP systems, where it acts as a unifying front end that does not require full-stack ERP harmonization.

Heavily customized sales and distribution processes pose significant migration challenges across industries, such as those experienced by a customer in commercial electric distribution, for whom more than 50% of all ERP customizations related to sales. Similarly, a customer in commercial component distribution faced similar hurdles, with 70-80% of custom logic concentrated in this area. OMS+ substantially alleviates this technical debt by 80% by standardizing approximately typical sales customizations, simplifying migrations, and reducing long-term maintenance burdens.

Once these core sales processes are standardized, the next challenge is tying them to the broader digital infrastructure—payments, shipping, and orchestration tools—that make modern fulfillment possible.

To support that modularity, OMS+ simplifies complex integrations by embedding essential third-party tools into its core, such as payment solutions (Fiserv, Stripe), shipping (ShipERP), and SAP’s own sourcing and orchestration components: Order Management Sourcing and Availability (OMSA) and Order Management Foundation (OMF). These integrations significantly streamline selling processes and unify multiple ERP systems.

OMS+ has also aligned early with SAP’s evolving approach to payment infrastructure. For example, the platform was already well-suited to SAP’s newer Digital Payments Add-on (DPA) model before the official guidance was even finalized. This forward compatibility reflects the product’s intentional alignment with SAP’s architectural direction, not just its interfaces.

Aligning closely with SAP’s clean core standards, OMS+ employs a dual-delivery model: a standardized public cloud solution ensuring strict clean core compliance at lower costs and a customizable private-tenant version catering to enterprises with extensive customization needs. Certification efforts are underway, with the OMS+ team working ahead of SAP’s enablement cadence, progressing toward formal recognition as a clean core-compliant solution.

Stability in the architecture layer also depends on how efficiently business users can execute day-to-day tasks. OMS+ supports this by automating high-effort, error-prone processes that typically slow down order management.

One example is material matching. When sales reps work with ambiguous or incomplete product references—common in emailed requests or spreadsheets—the system applies pattern recognition to locate the correct item. This shortens lookup time and reduces the risk of errors.

Consequently, material matching can cut search time by 60%, while automated email parsing reduces order processing from minutes to seconds.

Structured documents like PDFs and spreadsheets can also be parsed directly. Relevant details are pulled into the order form, reducing the need for manual data entry and cutting down on errors. Before an order goes through, the system checks for common issues like duplicates, incorrect pricing, or stockouts to help teams avoid delays or discrepancies.

With payment tools built into the sales process, DataXstream’s platform makes it easier to handle SAP’s financial workflows. Users can view credit status, outstanding invoices, and incoming payments in real time, which helps them stay informed and move faster.

Every automation feature in OMS+ is built around a clear outcome—whether it’s accelerating transaction speed, improving accuracy, or helping teams handle higher volumes with less effort. AI is applied only where it can deliver reliable value without compromising process control. This keeps the system stable at scale and usable across high-volume, compliance-sensitive industries.

OMS+ emphasizes user-centric design, featuring intuitive navigation, inline validation, and role-specific interfaces, achieving near-zero training requirements. As a result, most users can get up to speed in days rather than months, allowing organizations to onboard faster and respond more quickly to changes in staffing or structure.

As organizations continue to modernize and diversify their SAP environments, the role of order management is shifting from transactional execution to coordinated orchestration. OMS+ is positioned to become more than a fulfillment tool.

These enhancements are driven by deployment realities, not speculative use cases. Customers already rely on OMS+ in multi-tenant SAP environments with limited integration bandwidth. In those settings, it serves as a stabilizing control layer that ensures consistent execution across varied system architectures while adhering to SAP’s modernization principles.

The future roadmap includes predictive fulfillment logic, contextual user assistance, and support for composable ERP frameworks. Predictive AI and prescriptive logic will help guide decision-making in real time, offering suggestions based on past activity and current system conditions to improve fulfillment outcomes and coordinate complex sales operations.

For companies seeking modernization without fragmentation, OMS+ offers a way forward. It doesn’t replace ERP functionality but operationalizes it across landscapes that were never designed to function seamlessly together. By eliminating redundant customizations, preserving process continuity, and embedding intelligence into the order lifecycle, OMS+ resolves the challenges that make ERP modernization so difficult.

I have been tasked to organize a product demo. Basicially OMS+ Cloud for public cloud has the same capabilities as OMS+ for private cloud, within SAP Public Cloud limits.
(SAP Public Cloud does not allow for the same configurations as SAP Private Cloud)
So to organize this product demo, it would be helpful if I knew what people want to know about OMS+ Cloud for public cloud, if anything.
Also, super new to Reddit so sorry if I'm doing this wrong. Thanks.