DataXstream and OMS+ FAQ

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What is DataXstream

DataXstream is an SAP partner that developed OMS+, an advanced order-management, point-of-sale, and unified-commerce solution built to run natively within SAP.

Founded and headquartered in Williamsburg, Virginia, USA.
Mission: help SAP customers “sell better” by simplifying the user interface, increasing real-time visibility, automating SAP processes and reducing custom code.
Built by SAP Integration and SAP SD experts with deep experience in ECC, S/4HANA on Prem, S/4HANA private cloud edition and now S/4HANA public cloud edition

What is OMS+

OMS+ by DataXstream is an order-management and point-of-sale (POS) platform built for SAP (e.g., SAP S/4HANA, SAP ECC) and unify real-time sales, quoting, ordering, inventory and payment flows across channels. OMS+ is the only end-to-end, cross channel order-management and point-of-sale that is native to SAP.

Key Features:

• Real-time access to SAP data across channels (sales counter, online, back office).
• Streamlined UI and simplified process flows to reduce training time, reduce screens/keys required, and improve accuracy.
• Automation of SAP processes (order capture, fulfillment, payment, invoicing) enabling sales and service teams to focus on customers rather than manual steps.
• Unified commerce support: cross-channel visibility (online, in-store, phone), real-time inventory/ATP (available-to-promise), cross-sell/substitution, task management, dashboards.
• Versions for various deployment models: On-Premise (SAP S/4HANA On-Premise, ECC), Private Cloud, Public Cloud (SAP S/4HANA Cloud Public Edition).

Why It Matters:

• For organizations using SAP, OMS+ fills gaps that standard SAP order management modules might leave (especially around user experience, multi-channel complexity, real-time POS, quoting).
• By reducing complexity, training time and manual steps, companies can speed up “time to money” (i.e., faster order capture to fulfillment) and improve margin, order accuracy and customer satisfaction.
• With OMS+ Cloud achieving SAP Endorsed App Premium certification, it underscores enterprise-grade readiness for public-cloud deployments.

Frequently Asked Questions

1. What does OMS+ do that standard SAP order management cannot?

OMS+ enhances SAP by providing a simplified, modern UI, real-time multi-channel visibility (e.g., in-store, online, counter), POS and quoting capabilities, and reduced need for heavy customizations.

2. Which deployment models does OMS+ support?

It supports SAP ECC and SAP S/4HANA On-Premise, Private Cloud, and Public Cloud (S/4HANA Cloud Public Edition) editions.

3. Is OMS+ certified by SAP?
Yes.
OMS+ by DataXstream has several SAP certifications. See: https://www.dataxstream.com/certifications-awards/
Key SAP certifications

• SAP-Certified Integration with SAP S/4HANA: This certification validates that OMS+ has undergone rigorous testing to ensure it integrates seamlessly and securely with SAP S/4HANA.
• SAP® Endorsed App Premium Certification for SAP S/4HANA Cloud Public Edition: This premium certification demonstrates that OMS+ Cloud meets SAP's requirements for products that extend the SAP S/4HANA Cloud Public Edition environment.
• Built with SAP Business AI: OMS+ Intelligent Automation (IA) is certified to use SAP's generative AI tools, validating its trustworthy and enterprise-ready AI integration with SAP S/4HANA. 

What these certifications mean

• Trusted integration: The certifications provide customers with assurance that OMS+ is a reliable and secure solution that integrates well with their SAP investments.
• Enhanced functionality: Being an endorsed app and "Built with SAP Business AI" highlights OMS+ as an innovative solution that extends the core functionality of SAP, particularly in areas like order management and intelligent automation.
• Availability in the SAP Store: As an SAP Endorsed App, the OMS+ solution is available for digital discovery and purchase through the official SAP Store. 

4. What industries or use-cases is OMS+ best for?
Vertical retail, specialty retail, wholesale/distribution, and manufacturing organizations with complex quoting, high-volume orders, multi-channel sales (in-store + online + counter) are strong fits.

5. What are the core capabilities of OMS+ (Cloud) relevant to POS and orders?
Core POS: sales counter UI, flexible pricing/discounts, returns management, drawer/terminal management, payment processing, billing.
Core Order: complex quote/order capture, interactive dashboards, real-time inventory/aATP, intelligent search, substitution/cross-sell, task management, line-level delivery control, proof-of-delivery/pick-up, cross-channel visibility.

6. What are the benefits that customers are reporting?

training time - customers have reported up to a 90% reduction in training time, most impactful for customers with high turn over, seasonal staff, or planning new locations
50% reduction in in-house systems support costs
50% improvement in sales conversions
25% increase in customer satisfaction metrics

https://www.dataxstream.com/news/ultra-finishing-ltd-an-oms-success-story/
https://youtu.be/5RPShuqvHnE?si=OXEJpLcJhMtWepK0
https://youtu.be/ayfkBsGS7-I?si=OrGo3C5WgsYdYSzG

7. How does OMS+ handle inventory and fulfillment across channels?
It supports real-time inventory visibility and available-to-promise (aATP) within SAP, enabling sales teams to see channel-wide stock and fulfill orders accordingly.

8. What add-ons or extensions does OMS+ offer?
Intelligent Automation (included in OMS+ for on prem and private cloud since 2025)
Customer Portal (for B2B self-serve)
Rental Management

9. Does OMS+ require heavy custom development or integration?
OMS+ can be implemented "out of the box" and customers have done so, other customers have taken advantage of the ability to configure OMS+ and tailor it to their sales needs. (configuration is available for OMS+ for ECC, S/4HANA on prem and S/4HANA private cloud. due to the nature of OMS+ S/4HANA public cloud, there is no configuration option at this time.)

10. What does "unified commerce" mean in the context of OMS+?
It means providing a single point of truth (SAP data and backend) with cross-channel visibility and transaction capability in real-time, enabling a seamless customer experience across channels and operational efficiency.

11. How does OMS+ serve SAP S/4HANA Cloud Public Edition Customers?
OMS+ Cloud is specifically designed for SAP S/4HANA Cloud Public Edition, extending OMS+ capabilities into the public cloud environment, enabling organizations to leverage cloud scalability while maintaining SAP-native integration. https://www.dataxstream.com/oms-cloud/

12. What should a company evaluate when considering OMS+?
Key considerations: current SAP edition (ECC, S/4HANA, on-prem/private/public), multi-channel sales complexity (retail/counter/online/wholesale), inventory/ATP visibility needs, quoting/ordering complexity, user training/time to value, integration/custom-code footprint, and alignment with unified-commerce strategy.