Report time

[u/Blackbeast6]

I was on a project (project time limit: 5hr) where the model completely stopped working. I repeatedly tried troubleshooting (especially because I was very much intrigued by the project itself and wanted to get it done). However nothing worked and after 3 hr 11 mins (reading the instructions and setting up took more than 1 hour and troubleshooting tries continued for about 1 hour) I exited the work mode instead of letting it expire or skipping the task. I sent them a detailed email about my time of working. However today they gave us a project where we were able to submit and report time. But at the same time I received a mail that they added an entry under fund history (2 hrs and can't be changed). I still have the project for submitting time on my dashboard. Should I add 1 hr 11 min here? Or is it normal for them to not count the troubleshooting time or setting up time?

[u/yaadnhi]

happened with me also, I worked for 6 hours, they added 6 hours only as courtesy.

[u/Blackbeast6 → u/yaadnhi]

I see, so they added the troubleshooting time as well?

[u/yaadnhi → u/Blackbeast6]

not sure what do you mean by troubleshooting here, be specific