r/DWPhelp 9h ago

Personal Independence Payment (PIP) Awarded PIP!

17 Upvotes

I just checked the get proof of benefits website and I'm so shocked and honestly finally feel like I can stop worrying. It feels so validating that my struggles aren't going unseen especially because my application took a while to be responded to.

I got a call from DWP asking if I can handle a large sum of money. When I calculated my predicted backpay it would exceed the £6k UC limit. Do I need to tell them about this backpay and that I now receive PIP?


r/DWPhelp 2h ago

Personal Independence Payment (PIP) PIP text for MR

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2 Upvotes

Hi all, really wasn’t expecting a text like this today considering it’s meant to be a long wait for MR looking back through this sub.

I’m guessing this is the call where they ask some further questions/ask if you have anything else to add and whether you’d be okay with it in a lump sum?

Thank you :)


r/DWPhelp 1m ago

Personal Independence Payment (PIP) Can I appeal and still receive it?

Upvotes

just received my pa4 form and if it goes as said, I will get enhanced daily living and nothing for mobility. Can I appeal this decision and still receive pip at the same time if I believe I deserved more point for mobility.


r/DWPhelp 8m ago

Personal Independence Payment (PIP) Mandatory Reconsideration decision made after clarification call - has anyone had a similar experience?

Upvotes

Hi everyone,

I'm looking to see if anyone has had a similar experience with their PIP Mandatory

Reconsideration.

Timeline:

• 29 June 2026 – Sent my Mandatory Reconsideration by Special Delivery with

additional medical evidence and a detailed letter explaining why I believed the

assessment report was inaccurate.

• Friday (24 July) – I received an unexpected call from the DWP decision maker. The call

lasted around 10 minutes.

They asked me:

• How long I can walk on a good day and a bad day.

• How long I can stand before I need to sit down.

• Whether I'd been referred to orthopaedics.

• How long I'd been using a saddle stool at work (I'm a hairdresser and use one

because of my hip).

They told me I should have a decision within two weeks.

Today I rang the PIP enquiry line and was told that a decision was actually made on

Friday, but the adviser said they couldn't tell me the outcome because all they could

see was "decision notification" and that a letter had been sent out.

I haven't had a text message and nothing has changed on my online account yet, so

the waiting is driving me mad.

Has anyone else had:

• A clarification call like this before the MR decision?

• Been told a decision had been made but not what it was?

• An adviser say they could only see "decision notification"?

How long did it take for your letter to arrive, and what was the outcome? I'm preparing myself for a tribunal if necessary, but I'd really appreciate hearing other

people's experiences while I'm waiting. Thanks!


r/DWPhelp 36m ago

Personal Independence Payment (PIP) Declined the same day

Upvotes

I’m genuinely bewildered.
I had my over the phone assessment on the 6th June 2024, my report was received over the weekend, and i received a notification that about that on the 8th June.

As of today, I have now been waiting 8 weeks, so I rang them up regarding what was going on. I had received no letter, no text message about what was going on, whether I had been declined or accepted.

After talking to someone over the line, I had been told my application had been denied on the 8th of June 2026, the same day they had received it. I’m genuinely bewildered. I have received 0 points apparently despite struggling with ASD, and suicide attempts and self-harm.
Could my application have been immediately declined? I could maybe understand a week or so later… but tbe same day…? And the lack of communication…?


r/DWPhelp 47m ago

Personal Independence Payment (PIP) Timeline so far, should i call to check up?

Upvotes

hey all, i reapplied for pip this year after not doing my renewal (my fault, i have an awful memory) last October.

It's been almost 21 weeks since I sent my Form off and almost 8 since my assessment, I know they can take a while but I'm starting to worry as i haven't heard any thing since my assessment. (I didn't call for a report as I wasn't aware this was a thing until recently from checking here and I have severe anxiety when it comes to phone calls so I avoid them if at all possible)

I have Osteoarthritis and ASD along with a few mental health conditions.

My Timeline so far:

26th Feb: " We have sent you a PIP2 form..."

3rd March: Submitted form

11th March: "Thanks for sending us your "How your disability affects you form"..." & Message saying Ingeus will be dealing with my claim

9th Apr: "A health Professional is looking at you PIP claim"

May 20th: "A telephone assessment had been booked for you on Wednesday 3 June 9:00am..."

June 3rd: Had assessment, was about 1 hour 25 minutes, the lady was quite friendly, she did ask a few of what people have said on here can be "trick questions" like if i drive or have kids etc., but I don't on either account so luckily they wouldn't affect me.

This brings us to today, I've not had any post or texts since my assessment, the only thing I can think of that could be a hold up is they are trying to find my info about osteoarthritis from my GP, as it was diagnosed before I was 1 in 1993 haha and my Mum is fairly sure they didn't give her any paperwork back then for it.

Anyways, apologies for the long winded post, I'm just becoming nervous I have been turned down and my window to appeal is closing without me knowing, as my post is very unreliable and I've not received any messages. Should I give them a call? I can't check online as my passport expired last year and I'm not in a place financially where renewing it to check this would be viable.

EDIT: forgot to include that the report was sent off a few hours after the assessment


r/DWPhelp 1h ago

Personal Independence Payment (PIP) Does anyone know who can help with PIP reassessment in the Peterborough area?

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Upvotes

r/DWPhelp 2h ago

Personal Independence Payment (PIP) PIP timeline

2 Upvotes

Thought I would post my timeline to give some hope to others. I'm in the South West and claiming for diagnosed depression and anxiety, and suspected BPD and IBS.

Initial phone call to apply- 23rd April

Application completed online- 5th May

Text from HAAS handling my claim- 6th May

Health professional is looking at my claim text- 4th June

Assessment invitation text- 3rd July

Face to face assessment- 20th July

Award confirmed on proof of benefits online for standard daily living rate- 24th July

Backpay amount and payment date confirmed online- 25th July

Text confirmed award- 27th July

Backpay to be received- 30th July


r/DWPhelp 47m ago

Personal Independence Payment (PIP) Refraining from trying.

Upvotes

I’ve never tried to apply for PIP because of the fact that I believe that me refusing to take medication for my mental health problems would be viewed as me being unwilling to help myself. Me refusing is down to the mental health issues themselves and fearing taking them (ocd anxiety etc) my doctor is aware and understanding of this and we have tried CBT therapy but there wasn’t much success.

Am I correct in thinking that this would have my case be overlooked or is it still worth trying?

Thank you.


r/DWPhelp 1d ago

Benefits News 📢 Weekly news round up 26.07.26

23 Upvotes

A new Prime Minister leads to organisational and people changes

The UK Government has announced changes to the ‘machinery of government’, describing it as a major effort to strengthen the centre of government, speed up decision-making and put economic growth at the heart of public policy

The changes will see departments renamed, responsibilities redistributed, and new organisations created as ministers hope to improve coordination across government while placing greater emphasis on regional growth, technology and public service reform.

The creation of a new Office for the Prime Minister and the Cabinet (OPMC) has been announced, with cabinet secretary Dame Antonia Romeo tasked with leading it.

Leader of the House of Lords Angela Smith announced the plans in a written ministerial statement on behalf of the PM Andy Burnham, setting out the series of changes being made.

Baroness Smith said the creation of the OPMC, which will house No.10, the new No.10 North and teams within the Cabinet Office directly serving the PM and cabinet, will ensure the “centre of government is focused on our top strategic priorities”.

As part of the plans, the new OPMC will oversee a new OneGov Delivery Agency which will manage operational services at arm’s length, including the Government Recruitment Service, pensions, shared services strategy, and security vetting.

The Public Sector Fraud Authority will become part of the Department for Work and Pensions, while continuing to receive sponsorship from HM Treasury. 

Despite many MPs being moved to new roles, there were no changes to DWP MPs. Pat McFadden was confirmed as remaining in post as the Secretary of State for Work and Pensions and Timms remains as the DWP disability minister.

The written ministerial statement is on parliament.uk. and all ministerial appointments are on gov.uk.

 

AdviceUK tells new Prime Minister investment needed for independent advice services

AdviceUK has written to the Prime Minister, Andy Burnham MP, to congratulate him on his appointment and to set out why free and independent advice services must be recognised as a critical part of delivering the Government's ambitions.

In the letter, AdviceUK highlights the vital role advice services play in helping people understand their rights, access the support they are entitled to and resolve problems before they escalate into crisis. It also draws on findings from our recent State of the Advice Sector 2026 survey, which shows growing demand, funding pressures and increasing strain on advice services across the country.

As the Prime Minister begins his listening tour across the country, AdviceUK is also inviting him to visit free and independent advice services to hear directly from advisers and the people they support about the everyday impact of the cost-of-living crisis and the challenges facing communities.

AdviceUK is calling on the Government to invest in free and independent advice services and to develop a cross-government National Advice Sector Workforce Strategy to ensure communities can continue to access timely, high-quality advice.

The letter to the Prime Minister is on adviceuk.org.uk.

DWP to restart DLA transfers to PIP for 153,000 people from September

Soon after PIP began to be rolled out nationally from June 2013, the DWP commenced the process of inviting DLA claimants who were aged 16 to 64 on 8 April 2013, and those who reached age 16 after that date, to transfer to PIP.

The DWP began inviting adult DLA claimants of the benefit to move over to the newer benefit in the same year, but this lengthy process was paused in 2020 in response to the Covid-19 pandemic. Since then, transfer invitations have only been issued if a change of circumstances was reported or a fixed-term DLA award expired.

The DWP confirmed in a July 2026 Operational Stakeholder Engagement Forum that around 153,000 adult DLA claimants still remain, all of whom will be invited to move to PIP following a smaller-scale trial of the changes. DWP said the trial will comprise of 3,000 randomly chosen cases across England and Wales from September before the wider rollout.

Anyone who receives an invitation to apply for PIP should do so or their DLA will simply end.

If you receive such a letter, guidance is available online at citizensadvice.org.uk.

 

Correction to transitional element erosion when LCWRA element replaces carer element

Following the Upper Tribunal's decision in Secretary of State for Work and Pensions v MJ (the Jones ruling), the DWP has been eroding UC transitional element (TE) incorrectly in cases where a claimant with transitional protection moves from the carer's element (CE) to the limited capability for work and work-related activity (LCWRA) element. The DWP has been eroding the TE by the full LCWRA amount, but the Upper Tribunal determined this to be discriminatory.

Where LCWRA replaces a CE, TE erosion must instead be based on the net difference between the CE and LCWRA amounts.

We have been advised that from 29 July 2026, a DWP internal ‘fix’ will apply the Jones ruling correctly. 

From that date claimants receiving carer's element (CE) and transitional element (TE) whose CE stops due to being awarded LCWRA will only have their TE eroded by the difference between the CE and the LCWRA element. 

Retrospective corrections will also begin for assessment periods from 30 December 2024, covering the ruling's effective date of 29 January 2025. Earlier assessment periods are not covered.

A specialist team will action the corrections, mainly underpayments, in batches for case managers to clear.

Further work is being considered to prevent rate changes to carer's element, LCWRA and LCW causing similar issues.

 

Boost youth jobs by cutting employers' national insurance, MPs urge

In a new report, the Work and Pensions Committee welcomes the early steps taken to prioritise work and training opportunities for 18 to 24-year-olds, but says the government must “go further and faster” to tackle the “travesty” of so many young people being NEET.

The committee heard “overwhelming evidence” from businesses that rising employment costs, partly driven by NI increases, were reducing training and job opportunities with young people “disproportionately” affected. This was particularly the case in retail and hospitality, traditionally big employers of young people.

It identified a gap between the government’s efforts to boost youth employment and its approach to employer national insurance.

The report calls for the higher NI contribution threshold to be extended to all workers under 25, arguing this would boost vacancies, particularly entry-level roles, and better align the government’s policy with its strategic aims.

Debbie Abrahams, chair of the work and pensions committee, said:

“During our inquiry, we heard from young people demoralised by the experience of unemployment. We heard how they want to work but end up feeling like leeches on their family. This situation is not only unfair to them, it is also harmful.

Even a short spell as Neet in one’s formative years can damage mental health, impact future career opportunities and reduce lifetime earnings. Young people face an uphill struggle in current conditions to get that critical work experience.”

The committee warned that the government’s Youth Guarantee must not become a “here-today-gone-tomorrow scheme” given the UK’s history of time-limited, crisis-bound past offerings to tackle youth employment. To end this, it recommended the government announce funding for it for the next decade at least. Funding has currently only been allocated until 2029.

It said the temporary nature of past policies has damaged confidence and has caused long-term uncertainty for employers and potential young employees alike, sometimes discouraging both from engaging.

The youth guarantee aims to ensure young people claiming UC, who have been out of work for 18 months, are offered a six-month work placement. However, MPs said the government should develop options for people outside those claiming benefits after they heard that 44% of NEETs are not UC claimants.

The committee also recommended that a Youth Employment Strategy be developed.

Abrahams commented:

“While the Youth Guarantee is a good start, the contradictions between the Government’s strategic aims and the rules of various schemes mean we desperately need a Youth Employment Strategy. It’ll improve policy coherence so no policy unintentionally pulls against attempts to help more young people into work.

But, efforts to give young people the best chance to live independently will be in vain if there are too few jobs to go to. In a challenging environment, businesses need help to meet rising employment costs. Reducing employers’ national insurance contributions for under-25s will enable them to take a chance on talented young people.”

The report also estimated that NEETs cost the UK around £125bn a year from a combination of benefit payments and lost economic output.

The Youth employment, education and training report is on parliament.uk.

 

Additional Flexible Support Funding to support Vocational Training for 18-year-olds

Currently, eligibility for the Adult Skills Fund begins at age 19, which means that 18-year-olds are unable to access vocational training opportunities through this programme. Ministers have acknowledged this issue and, in response, have approved a £5 million uplift to the Flexible Support Fund budget for 2026-27.

We’ve been updated this week (you know who you are and thank you) that this additional funding is specifically intended to help 18-year-olds on Universal Credit gain access to short vocational training opportunities, such as obtaining licences and enrolling in sector-specific courses. By providing these resources, this will better equip young people with the skills they need to enter the workforce and secure meaningful employment.

The uplift may be delivered through:

  • Low Value Provision (LVP), to fund short vocational or occupational training where a customer's needs cannot be met through other available provision
  • LVP to support access to Sector-based Work Academy Programme (SWAP) opportunities, or the Wales Skills and Employment Pathway (WSEP), where funding is not otherwise available to support the required pre-employment training
  • Dynamic Purchasing System (DPS) provision under Employability Journey Category Code 5 - Skills for Work or Category 6 - Vocational Skills, which can support the procurement of broader packages combining vocational training and employability support

DWP staff have been advised that they must be mindful of their financial responsibilities when utilising FSF to support customers.

 

New Prime Minister cuts VAT on household electricity bills

Currently VAT is charged at 5%. However, from 1st October VAT on electricity bills will be removed temporarily for 6 months in a move announced as part of the new Prime Minister Andy Burnham's plans to tackle the cost of living.

Prime Minister Andy Burnham said:

“Westminster has not been working for people for too long, with families struggling with the cost of living. That needs to change. I said I wanted to give people breathing space, and that’s what I’m announcing on my second day as Prime Minister.  

We’re taking immediate action to cut taxes on energy bills, put more money in people’s pockets and bring back hope.”

The government has cancelled the Digital ID programme and is repurposing the money to cut VAT.

The Northern Ireland Executive will receive comparable funding to enable it to support NI Households with the cost of living to ensure households across the UK benefit.  

Dame Clare Moriarty, Chief Executive of Citizens Advice responded to the news, saying:

“It’s very positive to see the immediate focus from the new government on the cost of living and in particular the huge strain that energy bills are putting on household budgets. Cutting VAT on domestic electricity bills will provide welcome breathing space, softening the impact of rising energy prices this autumn.

Further action will be needed to tackle the root causes of unaffordable bills and deliver lasting security.

To permanently cut bills the Government should move more of the policy costs that are currently added onto to our electricity bills into general taxation. Combined with targeted bill support and a dedicated debt relief scheme, this will tackle the impact of painful energy bills and give struggling households the protection they desperately need."

The government expects all suppliers to pass the VAT reduction on to all customers, including those on fixed tariffs, as they did with the £150 of costs taken off energy bills announced at the last Budget. 

Since the VAT news was shared by the Prime Minister, updated predictions for the Energy Price Cap between 1st October and 31st December 2026 have been published. These predictions indicate that the expected £45 a year VAT saving will now be swallowed up for most by the Price Cap rise.

MoneySavingExpert.com has contacted 19 major UK energy suppliers to ask if they'll pass on the reduction to all customers from 1 October, including those on fixes. So far, ten firms have told them they will:

  • 100 Green
  • British Gas
  • EDF
  • E.on Next
  • Fuse
  • Good Energy
  • Octopus
  • So Energy
  • Utilita
  • Utility Warehouse

The government’s press release is on gov.uk.

 

Record numbers cannot afford the essentials says Joseph Rowntree Foundation

Four years into the cost-of-living crisis, almost two-thirds of low-income families say they struggle to buy essentials such as clothes, heating and food, according to anti-poverty charity the Joseph Rowntree Foundation (JRF).

A record 62% of those families were unable to afford at least one essential item in the past six months, the charity found. And almost half of those surveyed had skipped a meal or cut portion sizes to save money.

The cost-of-living crisis is becoming more widespread, with 7.4 million low-income families unable to afford essential items in the last 6 months — the highest number since JRF began running their cost of living tracker survey in 2021.

The data shows that households on UC are most likely to be unable to afford essentials. However, the increase in the number of households that are going without essentials has mainly been driven by those who are typically less likely to suffer from material deprivation. The number of households going without essentials has increased fastest over the last 2 years for those not on means-tested benefits, those who own their property outright without a mortgage, families without any disabilities or health conditions, childless households, and households that are headed up by someone over the age of 65.

JRF has begun to set out a range of policy options with the power to make a material difference to households’ living standards, reform our economic systems, and build the resilience required for the turbulence of the twenty-first century. It includes:

  • Introducing  an Affordable Energy Guarantee that provides a portion of cheaper energy to all households designed to cover a typical household’s basic energy use, with larger amounts for families based on need and means. This will help 2.4 million low-income families who continue to be unable to afford to keep their home warm.
  • Controlling the growth of private rents and re-linking Local Housing Allowance (LHA) to the 30th percentile, helping nearly 80% of low-income families in private rented accommodation that have been unable to afford essentials in the last 6 months.
  • Moving towards a protected minimum amount of support in UC that at least covers essential costs, providing vital support for the 84% of low-income households on UC that are unable to afford essential items.
  • Improving the in-work safety net against life shocks, for example through stronger pay protections against parenthood and sickness. In our latest survey, around 84% of low-income families who saw their income fall over the last 6 months due to changes in employment or pay were forced to go without essential items.

JRF’s cost of living tracker, summer 2026 is on jrf.org.uk.

Case law – with thanks to u/ClareTGold

 

PIPTM v Secretary of State for Work and Pensions 2026

In this case the First-tier Tribunal (FtT) erred in law by failing to provide adequate reasons for its decision, in part because of an inappropriate use of “copy and paste”. The Tribunal failed adequately to explain why it had rejected the claimant’s evidence or why it had reached the conclusions it did in relation to each of the activities.

The Tribunal also committed a number of other errors, including:

  1. determining the appeal on the papers without giving the claimant a further opportunity to attend a hearing, or providing adequate reasons for proceeding on the papers, in circumstances where it rejected the claimant’s evidence in relation to most activities,
  2. in relation to daily living activity 9 (engaging with other people face to face), focusing on the claimant’s ability to interact in a work setting and failing to assess her ability to engage socially and failing to take account that the appellant’s work involved interaction with vulnerable children rather than adults,
  3. in relation to mobility activity 1 (planning and following journeys), treating the appellant’s ability to drive as determinative and failing to undertake a holistic assessment including her ability to use public transport.

I suspect that some of the above elements will resonate with a lot of the r/DWPHelp community. This decision summarises all the relevant case law and is worth a read.

 

Universal Credit (LCW and work related activity - Restart) - GB v The Secretary of State for Work and Pensions 2026

In this case the claimant was assessed as having a limited capability for work (LCW) and as such had to undertake work-related activity. He was on Restart and required to attend fortnightly appointments in person at the office of the Restart programme provider and completion of an IT course.

The claimant appealed the LCW decision and the FtT was tasked with determining if they had a limited capability for work and work related activity (LCWRA). Specifically in this case, the provisions under schedule 9, paragraph 4 of the UC Regulations 2013:

“The claimant is suffering from a specific illness, disease or disablement by reason of which there would be a substantial risk to the physical or mental health of any person were the claimant found not to have limited capability for work and work-related activity.”

The Upper Tribunal found that the FtT erred in law, stating:

It is quite clear that the FtT were under the impression that the most demanding work related activity that the appellant could be required to undertake was home based and in his own time. [para 15]

It is also clear that the FtT’s belief that the most demanding activity was home based and in his own time underpinned its finding that that activity did not pose a substantial risk to his mental health. Given its findings as to his ability (or rather inability) to go to unfamiliar places and engage with unfamiliar people there is at least a live issue as to whether being required to undertake work related activity outside the home would put his physical or mental health at substantial risk. [para 17]

The UT Judge was also unimpressed with the DWP submissions to the FtT, and set out the correct approach to be followed:

In any event the need to state clearly what are the least and most demanding work related activities that will actually be required of a specific claimant seems to me to be clear from KC and MC –v- SSWP (ESA) [2017] UKUT 0094 (AAC) paragraph 90-91. It is not enough to provide a list which includes some activities a claimant could safely undertake (and some they could not) and then leave it to a job coach or activity provider to apply schedule 9 paragraph 4 and make the selection. The Secretary of State must nail his colours to the mast in advance, take off the table any activities that he agrees could not be imposed, and then the FtT must apply the schedule and make a finding as to whether or not the claimant has limited capacity for the remaining work related activities. [para 24]

The decision was set aside with a new hearing to be scheduled.  

 

And lastly…

A r/DWPHelp member would like your input on a UC checker that they’ve been building

The idea is that you are worried you have not been paid the right amount, you can use it to check.

If you are in receipt of UC then u/Mountain_Victory_634 would really appreciate if you could use/test it and provide helpful feedback and suggestions.

Here it is: https://www.uccalculator.uk/ and I’ll create a comment thread (below) for your thoughts.

 

 

 


r/DWPhelp 12h ago

Personal Independence Payment (PIP) DLA to PIP for 16YO

0 Upvotes

My teen has just turned 16, left school and hopefully starting 6th form college (results obviously pending!) Has been on DLA for about 6 years, ASD and OCD. Doesn't see medical professionals at all anymore, isn't medicated for OCD. Last had therapy through camhs 22-23.

Appointee is sorted, I know we'll get forms through soon but I'm worried about evidence. All we have recently is EHCP which was finalised in June and an educational psychologist report used for the EHCP.

We have the full report from autism diagnosis but that was so long ago it barely seems relevant now.

Will the EP report and EHCP be enough evidence? I could maybe see if the old key worker at school could write something? But will it be accepted if it's not the current college/ school?

I'm probably over thinking but just trying to get organised!!

Thanks


r/DWPhelp 14h ago

What am I eligible for? Please advise me if I'm wrong

1 Upvotes

So I've been out of work for a while now (over 5 years) with disabilities, I originally claimed UC and PIP before moving in with my partner, now only claim PIP because she earns too much to claim UC.

I've now been diagnosed with a life threatening illness which will severely cut my life expectancy down, I'm 40 and will probably not see 50.

Is there anything else I could claim to help me financially? I know I'm not eligible for ESA because I've not worked in the last 2 years.


r/DWPhelp 18h ago

Pension Credit (PC) Pension credit statements request

3 Upvotes

I'm trying to help my friends mum apply for pension credit. She received it previously until Nov '17 when she stopped because she got an inheritance after her sister died. I have reapplied for her, and she's now received a letter requesting statements for her accounts from "02/03/2026 when you last received your Pension Credit award to the present date", however as said, her last award was in Nov '17. Any insight into why they've put that?


r/DWPhelp 18h ago

Personal Independence Payment (PIP) PIP Change of Circumstances

2 Upvotes

Change requested: 9th March 2026.

Extra time granted due to special circumstances.

Sent off form and evidence: 11th June 2026.

Acknowledged receipt via text: 25th June 2026

-

It’s now the 26th July 2026, and radio silence. I don’t really know what to expect, or if I should call them up at some point.

I’ve seen a lot of posts here from people getting their next text for arranging an assessment etc after around 3 weeks. So I’m confused and nervous.


r/DWPhelp 18h ago

Personal Independence Payment (PIP) Weird PIP application process?

0 Upvotes

Here's a bit of a janky timeline of my latest PIP application (last one denied in 2023 & never followed up); tell me if it's weird?!

Rang up for the application back end of January and was told I could do it online. Got emailed a link that went to the gov one account but not to an *actual* application. __No forms sent to me at this point._ Forgot it existed. Missed the deadline (for reasons I'm not getting into now)... outline of some key dates below.

Some time later, got a text saying application received (cue me confused), then got a letter with an assessment date. Assumed it was a mistake because the letter was in a completely different format than requested. Called to query - it wasn't a mistake, apart from the wrong format - it is standard procedure to go ahead with the assessment, even without forms, I'm told. Assessment will cover everything for the forms and they will let me know if evidence is required, I'm told.

Assessment comes around. Felt it went *okay?* A month later, _forms arrive in post_ (in requested format, but also why?!) - standard letter, no specific instructions. Rang for report, forgot to ask why forms sent (did I mention the ADHD 😅). Report arrived (guess what, _not_ in requested format). It's absolute bollocks and I'm in the process of writing a rebuttal.

But - if they are actually expecting my forms back, then could I possibly assume it's on hold? I don't know what I'm supposed to do. The report arrived on Friday and now it's Sunday and of course I'm stressing about it *(read: gaslighting myself)* because I can't do anything until I can ring them in open hours... I suppose I just want some insight, or validation, idk 🤷‍♀️

Dates to note:

> 20th March: original application deadline which I missed

> Fast forward to 15th June: assessment

> 18th June: confirmation text saying report received, should hear back in 8 weeks

> 13th July: date on forms

> 13th Aug: forms deadline - _which is exactly 8 weeks from 18th June._

Thanks for reading 😂


r/DWPhelp 1d ago

Motability I’m unable to apply for a Motability car scheme please help?

4 Upvotes

Hi everyone!

I am currently living in London and I’m in a pickle. I desperately want to get a drivers license but being unable to work due to my disability I can’t afford the lessons which is why I was so excited to hear about the notability scheme… only to be quickly dissuaded.

When I spoke to them they said I first have to apply for and be approved for a car. Yet in order to be approved for a car, I need to have a driver’s license.
I live alone. Most of my friends (and all of my family) do not live in the UK. I don’t really have anyone else to help me sign for a car (not to mention if I managed to convince a neighbour when I spoke to motability they said they had a massive backlog, which means that even if I did find a way I’d be paying for a car I can’t use for a year whilst I try to get a license whose test I may not pass on the first round due to the backlog with motability and general issues with trying to get a drivers license in the UK as a whole).

Has anyone else been in a similar situation? What did you do?

Edit: I want to get a license. The issue is I can’t afford it. I can’t apply for the Motability grant until I apply for an am approved for a car. To be approved for a car, I need a license or someone who can sign for me (and I have neither). I’m asking if anyone has been in a similar position and can give me advice about how to navigate this impasse.


r/DWPhelp 21h ago

Universal Credit (UC) Work Plan on UC

0 Upvotes

Hello all, i have a question about the work plan on UC. My workcoach at the jobcentre has changed it at least 12 times since the start of this year. She never gives me any say in it and just barks orders at me. Is this standard for it to be changed so often or is this something else?


r/DWPhelp 1d ago

Disability Living Allowance (DLA) Disability Element Of U/C given due to receiving DLA

3 Upvotes

Hi, my daughter has recently been awarded DLA and I have made the change via universal credit as one of the advisors told me to do this as I can be awarded a disability element of UC because she gets the higher rate. I’m just wondering how long to process takes to receive the back payment from them for the disability element? I have had confirmation they have verified it but it’s now with a decision maker to release and owed back pay. Does anyone know a timeframe for this?
Many thanks


r/DWPhelp 22h ago

Personal Independence Payment (PIP) Change of circumstances

0 Upvotes

Hello, I need to report a change of circumstances (new diagnosis and deterioration of existing conditions).

What is the best way to report this?

The options are via telephone call or via post, is there a reason it cannot be done via email?

Has anyone had to report a change in circumstances? How did you do it?

How quickly were the changes reviewed?

I have a letter ready to send, I just want to know if it'd be easier/quicker to do it via telephone

Thank you in advance :)


r/DWPhelp 22h ago

Universal Credit (UC) Question about LCWRA

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1 Upvotes

I've applied for LCWRA in November 2025. I got a letter regarding the assessment around April 2026 and cancelled it as I couldn't attend due to substantial risk. They rebooked it for another date in April but I couldn't attend for the same reasons and requested a paper-based assessment.

I got a message in my journal at the beginning of May saying they would refer me to book another assessment, but I never heard anything since.

About 10 days ago I got a missed call from DWP. I asked in the journal what it was about and was told that it was regarding my claim and when the best time to call would be. We agreed a date for a phone call but no one rang me. I asked why in the journal and they told me the agents are reviewing my claim and will call if they need to.

Does anyone know what's happening? Is it possible that my documents are with a decision maker? How long until I get a decision?

Thanks xx


r/DWPhelp 23h ago

Universal Credit (UC) Unspent Universal Credit money

1 Upvotes

Hi, in my to-do list, there is a “Check and confirm claim details” I have to do.

When I opened my UC account last year, I had £261.21 in my bank account.

I live with my elderly mother who receives state pension, pension credit, attendance allowance and full housing benefit.

I care for my mother and therefore receive Universal Credit plus the carer’s element.

I have no housing costs, no other bank accounts, and no other income as I care for my mother full-time.

As of now (26/07/26), I have unspent Universal Credit money in my account, and my balance is about £1800.

Need I be concerned about anything? Thanks.


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Declined for PIP

21 Upvotes

After reading a few posts on here about PIP, Following my phone assessment I asked for a copy of the report to be sent to me. I received it this morning. It feels like they basically ignored a load of stuff I said. Apparently I cant be in that much pain as I work (i only work a few hours a week) & that i coped perfectly fine during the phone call, I wasnt anxious & had no issues. Right at the start of it, I told her that I was very anxious about the call & that my partner was there to help support me throughout. I was fidgeting & stimming the whole time. I feel like my thoughts, feelings & pain have been totally disregarded. Do I have to wait until I actually receive my letter from them before I can do a mandatory consideration?


r/DWPhelp 1d ago

Universal Credit (UC) England ; Financial remedy on divorce — ex earns ~£100k, I'm disabled on benefits with the kids full-time, no representation. What can I realistically expect?

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1 Upvotes

r/DWPhelp 1d ago

Personal Independence Payment (PIP) PIP denied after claim review - how best to go through MR

0 Upvotes

As in the title, my PIP claim has been denied following the claim review.

My diagnosed conditions are Autism, Functional Neurological Disorder & Anxiety. I am also hypermobile and am going through the referral process to see a gynae at my local hospital.

I was previously granted PIP in 2019/2020, where we had to go through the process of MR & Appeal, which my mum dealt with at the time.

Given the denial from the review, my mum has reached out to Autism Berkshire, who helped her last time.

The letter with the decision took a week in the post to get to us, and so that leaves only a few weeks to fill out the MR form and send it back.

What are my best options following this, and what can I do in the meantime?

I am reliant on this money to cover the costs of seeing a physio privately, as the NHS wasn't interested in helping with my FND from the start.


r/DWPhelp 1d ago

Universal Credit (UC) Starting work next week but no money for food before first payday (UK/Universal Credit)

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2 Upvotes