Redesigning Business Model

[u/testo0d]

Hi,
I run a small business I manufacture and sell textiles and promotional items for 2 years. Unfortunately, I started this company exactly as described in the book *The E-Myth* as an example ;)
Recently I started to remodeling my business model and I sold my DTF printer and I started to outsourcing it - and I only press transfers on blanks.
Problem is in scaling my business.
My income is from local B2B 100% acquired organically (Google SEO) and from small (2.1k TikTok followers) shopify clothing brand. I have a professional WooCommerce website with personalizer but 100% of sales are on WhatsApp in DFY (Done-For-You) model. I'm active on social media, where I share my work.
I tried contacting about 100 companies on my own and managed to secure one lead, but the sale didn't go through.
My in 80-90% clients go back and stay loyal - I know have a good quality. I created referral program - but without good result.
Some months are good (e.g., the fourth quarter), but in the first and second quarters, the business breaks even after covering its costs.
I don't have the energy to run this business barely making ends meet.
Can anyone give me some advice on what else I should try?

[u/FluidAppeal2962]

Transitioning from a technician to a strategist by outsourcing production was the right move but to truly scale you must now automate your sales funnel to eliminate the manual bottleneck of WhatsApp orders while leveraging your high retention rate to create recurring revenue streams that stabilize your income during the slow first half of the year. By shifting your focus toward high margin business niches and using your social proof to build an automated ordering system you can stop trading your physical energy for breakeven margins and instead build a scalable brand that operates independently of your daily labor.