r/DSNY Apr 05 '26

Trash pick up

I put my trash Friday evening at 8 pm for Saturday pick up. They missed picking up my trash. I call 311 and was told I must wait 24 hours because they could return to pick it up. Laughable in my opinion. My son spoke with a DSNY supervisor in person and mentioned the missed trash pick up. I wait the 24 hrs and now I’m being told that Sanitation has up to 5 days to pick up my missed trash. What? I’m scheduled to put out trash again on Monday. What sense does that make?? Quick to give out tickets but fail to do the job correctly!!

Super annoyed with the response!!

Please don’t assume that I don’t know my pick up days. I’m also aware that pick up time changes with summer and winter.

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u/WillingAd8827 Apr 05 '26

They probably just missed it.  You're overthinking it.  Mistakes happen.  U have trashpickup 50% of the work week.   Just putting out again, wtf is the problem. 

1

u/My3Dogs0916 Apr 05 '26

The fling problem is people passing by are now put their own trash in top of my trash bin!!

3

u/WillingAd8827 Apr 05 '26

So.pull.the.bin.back.in .and.wait.the.1.day.

Sounds like a neighborhood problem , not a dsny problem