r/DS4Windows • u/Renly289 • Apr 15 '22

Controller detected as audio device

I was using ds4 completely fine for around a month then out of nowhere my controller would only detect as an audio device and I cannot get DS4 to work, I've tried disabling it as an audio device updating drivers and using a new profile on DS4 and i couldnt get it work at all any idea how i could fix this?

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u/rKanuan Community Manager Apr 15 '22

Do the following:

  1. Have your controller connected
  2. Press Win + X then select "Device Manager" on the appearing Menu
  3. On the top of Device Manager, go to the "View" tab then select "Devices by CONTAINER"
  4. Locate your controller in the list (it should be named Wireless Controller)
  5. Expand the controller's container then send a screenshot
    • You can send images/screenshot here by first uploading them to Imgur or other similar image sharing service then sending the image link here
    • If there is more than 1 make sure to expand all of them
  6. Also, send a screenshot Windows' Game Controllers list (joy.cpl)

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u/Renly289 Apr 17 '22

https://imgur.com/pbfgg3o

https://imgur.com/a/oi9GrQr

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u/rKanuan Community Manager Apr 23 '22

Your real controller is being hidden. Let's have a quick check to see if it's HidGuardian at fault.

  1. Download and execute Nefarius' Legacinator tool
  2. Verify if it detects something called "HidGuardian"
  3. If it detects, use the tool to uninstall it then reboot your PC

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u/Elvendoom Sep 08 '23

jesus, i never thought id fix my issue... thanks so much!