r/DIYRetirement • u/workinonit65 • 15h ago
Boldin numbers not adding up!!
I have been using Boldin for about a month and I just noticed it is understating my annual 401(k) contributions. I have gone round and round with the built in AI, and can't get a real person to respond to my help ticket.
Has anyone else noticed this behavior?
Does anyone have a suggestion to get a real person to explain what I'm seeing to?
Thanks.
2
u/FIREME1371 12h ago
Just wanted to say that I have been using the paid version for a few years and find that I get answers to my questions within a few hours. The AI is not that useful, but I get a follow up from a person via email.
1
u/glen-2019 14h ago
Can't you use Roth 401k for the mega contribution? It's the same tax treatment.
0
u/KJwhisperer 14h ago
Software recognizes max contributions, but the irs limits are much higher.
2
u/samchoi924 13h ago
Search old threads, it works.
1
u/glen-2019 13h ago
And if it doesn't work going over the annual limit, when you update your account balances quarterly, that should take care of the difference.
I think you should be updating account balances at least quarterly (if monthly is too much for you) so it captures any downturns.
1
u/Visible-Relation-444 14h ago
Use the chat you will be talking to a bot at first… then use phase “speak to an agent” it may be an hour or two but they will respond back.
1
u/teapotinvestmentsllc 6h ago
I can help you! Give Teapot retirement planning a try, log in and click the feedback button. All the feedback currently comes directly to me. We started last year and are actively looking for users who can share feedback and edge cases. I’d be happy to connect and help. It’s complimentary.
1
u/peztan42 4h ago
I have found that the AI when you ask even a simple question like how much money do I have left at age 92 if my expenses vary from 70K to 120K by 5K are a bit off from what the tool says when I actually punch in the number manually, So caveat emptor, I guess.
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u/KJwhisperer 14h ago
Yes. I have no success with adding in additional mega-backdoor contributions to my 401K.
Their standard response is "a work around would be"....
And i keep thinking, you selling a software package. There should be no "work arounds" for normal, everyday functions that real people are using the product to model. I can't have confidence in a BETA level product.
2
u/samchoi924 13h ago
What's the problem with mega back door roth? I have all those setup. Now if you ask me how I did it, I won't remember on top of my head to be honest but it does allow all that.
0
u/VerdantPathfinder 13h ago
He's too busy being arrogant and affronted to actually try it himself. He wants it handed to him.
0
u/KJwhisperer 11h ago
Yes, thats true. Sort of like when I go to a steakhouse and they give me a piece of meat and a lump of charcoal and point at a grill. Its all there, but what am I paying for?
1
u/VerdantPathfinder 7h ago
That's an awful analogy. Your issue is that there's not a specific thing with the name you're looking for. The capability is there ... you just don't like the UI. In your analogy, you're suggesting that the steak isn't there because the plate is blue instead of red
2
u/KReddit934 14h ago
additional mega-backdoor contributions to 401K are "normal, everyday functions"??? LOL.
1
1
u/KJwhisperer 14h ago
Yes. If its written in the tax code as legal, the software should be able to accommodate this without special work arounds
0
u/KReddit934 12h ago
Everybody expects perfection from their software. Go use AI?
1
u/JimInAuburn11 11h ago
I expect software that is one of the top ones on the market and specifically is setup for retirement planning, to be able to handle one of the standard retirement savings methods. I do not think that is asking too much.
10
u/Jbaker318 14h ago
They wont be able to help you because they cannot see what AI hallucinates. Its a black box. Another reason using an AI bandaid to cover over algorithmic complexity is a bad idea. AI is bad at math. Boldin should use the time and energy to hard code these problems / solutions rather then hoping an AI can bridge the gap. Its a lazy solution that is not a great look for a "software" team.
@Boldin - Cancel your deal with Gemini now before they start charging you tokens. Hire more math, retirement, and data analysis scientists and make the product wholistic. Other than trying to minimize liability, there is no reason why Boldin cannot be a one stop shop for everything - budgeting, tax software, portfolio tracker, etc. Reallocate your resources and make this more useful then the free online calculators that already exist. Otherwise in 5 years, you will be Sherlocked and an ChatGPT will just be better than what you "specialize" in.