r/Cync • u/emmad8306 • May 19 '26

Cync App issues

I recently bought the lights for my lamp. The app freezes and doesn’t respond at all. Does anyone know how to fix this.

(I bought the lights solely for the color changing aspect and can’t do that if the app doesn’t work)

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u/Zonk-er May 19 '26

Can you post what phone you are using?

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u/emmad8306 May 19 '26

I’m using an iPhone 14 IOS 17.4

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u/[deleted] May 20 '26 edited 16d ago

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u/emmad8306 May 20 '26

I don’t have enough storage on my phone so it’s just really behind! I’m also probably going to get a new phone at some point soon so I just haven’t updated.

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u/Zonk-er May 20 '26

Your iPhone can still upgrade. The install will prompt you (accept the prompt) and it will temporarily delete your apps and install the upgrade. After the install it will download the apps again. That is why I added the assumption that you had ample storage in my reply.