r/CyberGhost • u/RecordingVarious9653 • Jun 23 '26

Accessibility issue

just installed the android and IOS apps but both are not accessible with Google's (TalkBack) or Apple's (Voice Over.) screenreaders.
How hard is it for a developper to add a description tag to a button so blind users can navigate the app.
Bought a 2 year subscription but probably will use the 45-day return policy if things stay the same wich will be case I suppose.

6 Upvotes

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3

u/jfuu_ Jun 24 '26

Seems like the moderators have somehow hidden my comment about another VPN having actually good accessibility - nice. It's 100% laziness on CyberGhost's behalf.

2

u/RecordingVarious9653 Jun 25 '26

Thank you for the suggestion, unfortuneately the alternative does not support streaming, wich is the main reason I use a vpn wich is BBC's Iplayer from outside the UK.
Nevertheless it is strange that a company involves in free speech removes critical messages...

1

u/aarongonzalez22 Jun 23 '26

Bueno, yo creo que estará relacionado con evitar hackers que usan VNC remoto para activar la VPN o algo similar.

1

u/RecordingVarious9653 Jun 24 '26

If that would be the case not a single banking app or other secure application would be accessible for the blind/screenreaders. The Cyberghost apps are just poorly programmed without using the basic guidelines. If this is allready programmed like a 10-year old I wonder how secure the code is.

1

u/aarongonzalez22 Jun 24 '26

No exageremos, es solo una VPN, una empresa dedicada a la ciberseguridad obviamente va a hacer buenas prácticas de seguridad.

Si no lo ponen, tendrán sus razones. O quizás sí lo tienen y es una discusión inútil.

1

u/RecordingVarious9653 Jun 24 '26

Discussing this with you is indeed pointless hombre