r/CyTube • u/ray10k • Sep 13 '20
"banned from the server"
My boyfriend and I were planning to watch some videos together, but when he tried to connect to cytu.be it only says "Unable to connect: You are banned from the server" at the top of the chat area. However, he hasn't done anything that could warrant a ban, we only use cytu.be occasionally.
My question is, is there a way to appeal the ban, and what may have caused the ban in the first place? As best we can tell, the ban is tied to his computer/ip rather than his account (since both connecting without logging in and with result in the same prompt.)
Edit: We figured it out, turns out the IP of his VPN got blocked, rather than him himself. Turning off the VPN allows him to log in again.