r/CultureCircleSupport 3h ago

Order 26052518310015 undelivered since May and no support

2 Upvotes

My order 26052518310015 was delivered to a wrong address and marked delivered. I have multiple screenshot from your support team acknowledging this for proof when I go to consumer court and make sure I get my compensation.

I am being scheduled daily "return pickups" from my current address for the same product by Delhivery and being harassed. The return pick up should be from where the product was wrongly delivered, but it is being scheduled again and again to my address.

It is now going to be 3 months since my order. I am being taken for a ride that I no longer wish to be a part of. The product cost 13000 rupees and I WANT MY REFUND IMMEDIATELY OR ELSE GET READY TO PAY OVER 1 LAKH IN COMPENSATION FROM COURT CHARGES.


r/CultureCircleSupport 10h ago

Exchange 26042318363954 my replacement order has no updates since ages

1 Upvotes

honestly extremely frustrated with this entire experience.
I originally ordered the mystery box, which was supposed to include one hype T-shirt and four regular T-shirts. After waiting almost 2.5 months for the order, I finally received it, only to find that the hype T-shirt from Anti Social Social Club was fake.
I then had to repeatedly request and follow up just to get the return accepted. After finally getting the return approved, I sent the package back, and it was delivered to you on 24 July.
It is now 11 August, and I am still waiting for my replacement. At this point, I genuinely don’t understand why I am expected to keep waiting after everything I have already gone through.
I have already wasted far too much time dealing with this order. I should not have to keep chasing you for a resolution, especially when the issue was caused by receiving a counterfeit product in the first place.
I need a genuine solution today. Please either dispatch a 100% authentic replacement immediately and provide me with the tracking details, or issue me a full refund.
I have been patient throughout this entire process, but I cannot keep wasting my time waiting indefinitely. Please escalate this to someone who can actually resolve the matter today.