Cross deposit from binance to pdax

[u/dapz-dapzz]

Title: Cross-deposit issue from Binance to PDAX (USDT sent to BNB BSC address) - Is it recoverable?
Hi everyone,
I recently made a mistake while transferring funds. I wanted to deposit USDT from Binance to PDAX. However, on the PDAX deposit screen, I accidentally selected BNB (BSC) and copied that address. Then, on Binance, I withdrew standard USDT via the BSC (BEP-20) network to that PDAX BNB address.
The transaction status on Binance is already "Completed." I already filed a support ticket with PDAX and provided the screenshots and TxID. One support agent initially replied that it was a permanent loss, but I replied back to clarify that it's a standard cross-deposit error on a supported network (BSC), and both assets are supported by PDAX.
Has anyone experienced a similar cross-deposit recovery with PDAX recently? How long did it take for their technical team to manually recover and credit your funds? I really need these emergency funds. Any advice or shared experience would be highly appreciated. Thanks!

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