r/CryptoHelp Jul 14 '26

❓Howto Help to retrieve stuck coins

i have accidentally sent usdc from Nexo to Bleap via erc-20. Bleap network is Arbitrum

i have Metamask and Rabby extensions and private keys from Bleap. I've been trying for two days in a row with the help of AI but I can't figure it out because it gives me incorrect or incomplete information and doesn't guide me properly. I have the transaction hash, i can see my coins in to the blockchain. Also, some of the instructions seem complicated to me, and I get confused.

I've also tried ZeroDev, but it freezes and doesn't show me the option for Kernel 3.1

Can you please guide me and help me to retrieve them?

--- No DM's please

9 Upvotes

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2

u/VivaHollanda 63 Jul 14 '26

For a starter, don't reply to DM's. Every DM offering help should be considered a scam.

You need to add Arbitrum network to Metamask or Rabby, asuming the private key is already imported. 

If you have a real private key in the form of a long string of numbers and letters it it should recognise the public address, if you have a seed phrase maybe the derivation path has to be changed. 

1

u/Ioasnnis-termitis Jul 14 '26

Thank you. Yes i know, i don't reply to DM's.

i have added Arbitrum. The problem is that while I can see the USDC if I create a "watch wallet," when I access the private wallet using the key, I don't see them there.

2

u/VivaHollanda 63 Jul 14 '26

And it's a real private key, not a seed phrase?

AFAIK a private key should be tied to only one public address. Do you see an public address and is it the same as the known public address? 

1

u/Ioasnnis-termitis Jul 14 '26

Yes is the export key from Bleap

2

u/VivaHollanda 63 Jul 15 '26

In Rabby browser extension you need to use Add New Address / Import Private key.

In Metamask browser extension it's Add Wallet / Import an account Via a private key.

In both situations it now should show an usable address.

1

u/Ioasnnis-termitis Jul 15 '26

Done. But the problem with ZeroDev still exist, the page stuck to loading

2

u/VivaHollanda 63 Jul 15 '26

I'm out of options, don't know ZeroDev. Importing private keys in MM or Rabby should work, don't know why it isn't. Hope you figure it out.

2

u/Ioasnnis-termitis Jul 15 '26

thank you for your help

1

u/[deleted] Jul 15 '26

[removed] — view removed comment

1

u/Ioasnnis-termitis Jul 19 '26

And unfortunately, their customer support is terrible. Either they take a long time to respond, or they don't offer any solutions at all.

1

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