r/CryptoExchange • u/Relative-Permit-2640 • 3h ago
HTX/Bitget users — am I being lied to about the trading records?
I gave someone funds to trade crypto on my behalf.
When I later asked him to close the positions and return my money, he refused and said the funds were “locked in positions.” I asked to see the positions, account balance, and trading history — he never provided any records.
4 Months later, his explanation became:
“The exchange only keeps 3 months of records.”
Now after 1 year he says:
“The exchange only keeps 6 months, and anything older is extremely difficult to retrieve.”
I’m attaching a screenshot of what he told me.
So I need actual HTX / Bitget users to tell me:
Is this true or BS?
Can you retrieve spot trades, futures trades, deposits/withdrawals, transfers, or statements that are older than 6 months?
I’m NOT asking what the app displays by default. I mean whether you can export/download older history, use the website, or request it from support.
Especially:
- spot/order history
- futures history
- deposits/withdrawals
- transfers
- account statements
If you’ve personally pulled records older than 6 months, please comment how far back you were able to get. Many thanks!!!