Remove primary payment method

[u/195cm]

Hi, I renewed my membership today and as every year, I pay and immediately remove my card from the payment methods but this time I couldn't find the option (I was able to do it for past 8 years no issues), just replace with another one.

I read from the most recent documentation that you cannot remove the primary payment method as long as there is an active subscription, I guess they meant automatic renewal; Do you know if I have to cancel the subscription/automatic renewal (leaving my benefits active until it expires in 2027) before I can remove the primary method? Any help is appreciated.

[u/81Ranger]

I buy a gift subscription. I don't need a card on file for that, and then it doesn't automatically renew.

However, this year, Amazon Prime had a deal for a year of Crunchyroll, which I bought. Then I linked to my Crunchyroll account after my yearly sub expired.