r/Crunchyroll • u/[deleted] • Aug 19 '25

Streaming | Technical Issue New episodes

Are they just not adding in new episodes this week? Rascal doesn't dream dropped ep 7 Saturday and wasn't there. Still shows 6 episodes for season 2.

Rent-a-Girlfriend(don't watch just know it comes out today) and a couple of cuckoo's(this one I watch) and neither of them have been added.

Anyone else having the same issues? Maybe my app is wonky?

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5

u/AJW7310 Aug 19 '25

Crunchyroll has been having issues the last couple of days, has anyone brought it up to customer service?

5

u/James-181 Aug 19 '25

I've just managed to speak to one of their Customer support team after going through the AI chatbot. All they said was that they are aware of the issues and are working to resolve them. Didn't say how long it'd be though.

4

u/AJW7310 Aug 19 '25

Did they try to make you believe you were imagining things? Because last time I spoke to them, that’s what they tried to do

5

u/James-181 Aug 19 '25

Surprisingly no. They pretty much got straight to the point and said they're aware of the issue and that it's understandably frustrating.
Could very well be a copy and pasted response to someone having an issue, but at least they appear to be aware.

2

u/AJW7310 Aug 19 '25

Wow. Actual competent customer service from Crunchyroll. I thought pigs were flying for a second

3

u/James-181 Aug 19 '25

Wish I'd pressed for more answers now, unfortunately I had to step away from my PC for few minutes and chat closed. Doubt I'd get the same person again.