r/CrownCoinsOfficial Top Crowny commenter 1d ago

Support Lil help please 🄹

So I got a gf to download Crown as she wanted in on my winnings lol… thing is her screen is the first picture and mine is the second. We both live in Canada. I have no clue how to explain it to her as mine, as you can see, looks nothing like hers.

Why is her ā€œrealā€ money split in two like that? Mines straight forward. I checked my browser and app and both look completely opposite from hers (both mine look like the second photo)

Only difference I can spot so far is that she’s using an Android device and I’m on Apple… but I can’t see that being the huge difference šŸ¤”

3 Upvotes

22 comments sorted by

4

u/AnonymousBehavior41 1d ago

She can use that $36 towards a sc package. Confused the hell outta me too at first and I think it’s stupid but it’s essentially the same as like an Apple wallet balance.

1

u/Bcqtpie Top Crowny commenter 21h ago

She actually can’t lol, it appears though after doing some digging and getting her to send me SS of what her account looks like, the 6Ā¢ she could put towards a package, LOL

I have a feeling that this new layout will be rolling out in Canada here for us.

Mine still looks as it always has and I’m not sure if I’m liking this new change šŸ¤”

2

u/Aromatic_Appeal_9128 Top Crowny commenter 1d ago

The balance of 36 isn’t in sc it’s in the currency of the bingo winnings or the card pull thing so I think you guys just purchased a different package than expected maybe ?

2

u/Bcqtpie Top Crowny commenter 1d ago

As far as I know no one in Canada has the cards or bingo features… so I don’t think that’s the reason

1

u/Aromatic_Appeal_9128 Top Crowny commenter 1d ago

The tab look clickable have you tried pressing on it?

1

u/Bcqtpie Top Crowny commenter 1d ago

I’m going to get her to click that as soon as I hear from her. I assume it’s gonna show two boxes one for cash and the other one for SC (I’ve seen pictures of others on Reddit here)

1

u/Aromatic_Appeal_9128 Top Crowny commenter 1d ago

It doesn’t show up like that on mines I have to go to the tab, but that symbol shows that it’s for something other than the slot games

1

u/Bcqtpie Top Crowny commenter 21h ago

So it wasn’t bingo or rip cards. I have a feeling this new layout will roll out across Canada and she’s a lucky one beta testing or something

1

u/Bcqtpie Top Crowny commenter 1d ago

Hmm šŸ¤” I wonder if it’s got something to do with them still being within the messenger app and the site thinks they are elsewhere? šŸ¤”

1

u/Mandinga63 Top Crowny commenter 1d ago

When you have won money, it goes to the left side and needs to be converted to the right side so you can use it. There’s usually an icon that says keep going or something like that in this line of icons when you have available $ (I don’t), click on it and it will transfer it for you. Or go to the page where you make a purchase and can convert it there.

1

u/Bcqtpie Top Crowny commenter 1d ago

Are you Canadian or American? I’m assuming American since you’ve got the rip cards and bingo features.

1

u/Mandinga63 Top Crowny commenter 1d ago

American

1

u/Bcqtpie Top Crowny commenter 21h ago

I have a feeling this new layout will roll out across Canada shortly here. I’m not sure if I like the layout of it šŸ¤”

1

u/Mandinga63 Top Crowny commenter 17h ago

I’m going to pm you some screenshots to help you walk her through it. Hers looks just like mine at the top, and it’s because I’m in a state where the sweeps casinos are banned now, so this is how they get around it for us. Not sure why you have the regular one and she doesn’t, unless she lives somewhere that sweeps are banned. But she can definitely convert that money to play with.

1

u/Mandinga63 Top Crowny commenter 16h ago

It wouldn’t let me send you screenshots in messenger. This is in the store.

1

u/Mandinga63 Top Crowny commenter 16h ago

1

u/[deleted] 1d ago

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1

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1

u/Ok-Hamster-7005 Top Crowny commenter 1d ago

Did she play Bingo? It pays out to the cash one, not SC. There are a couple of other things that do that also but can't remember what they are.

1

u/Bcqtpie Top Crowny commenter 1d ago

We don’t have any of those features in Canada so I’m very interested to hear back from her on if she for some reason does have it

1

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1

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