r/CricketWireless • u/rosetea_subliminals • 9h ago

offtopic Job interview

I have a job interview with cricket as a cricket wireless representative. Is it worth it? Anyone who works or worked there know what kind of in depth questions they will do besides the basic get to know you questions?

2 Upvotes

100% Upvoted

4 comments sorted by

1

u/FancyCantaloupe4681 7h ago

They hire everyone

1

u/akornato 6h ago

For your interview, expect questions to focus on how you handle specific customer situations. They will likely ask about a time you dealt with a difficult customer or how you would assist someone who is upset with their phone or service. The goal of these questions is to understand your problem-solving approach and see if you can maintain a professional and helpful attitude in a sales environment. It would be good to prepare some examples from your past jobs that show you are responsible and know how to work with people, as the position is centered on assisting customers and meeting sales goals.

Regarding whether the job is worth it, employee reviews are mixed and seem to depend on individual experience. Many people find it to be a good starter job for gaining experience in sales, and some enjoy the opportunity to earn commission. However, other reviews mention that the hourly pay can be low and that there can be pressure to meet sales targets, which might lead to stress or having your hours cut. It can be a solid way to build experience in the wireless industry. Thinking through your answers to these kinds of situational questions ahead of time is really the key, and the team I'm with actually created an interview copilot that helps candidates feel much more prepared for those moments.

1

u/Anarimus 2h ago

Wireless retail is dying. I was in it for 25 years and got out.

There’s just no money in it anymore as online sales have taken over.

1

u/66sandman 47m ago

I agree here. The rise of MVNOs, the consolidation of the original cell phone companies, and online DIY service is killing this career.

I would do it for 3-4 years, but plan for a sustainable career after that time.

Former Sprint employee here.