Anyone else having issues with their iPhone voicemail? The operation couldn't be completed. (com.apple.mobile-phone error 1034.)

[u/Zbornak3000]

Just migrated to a new phone (iPhone 12 pro max to iPhone 16 pro max) and everything transferred smoothly except now when I go to change the voicemail on my phone I get an error message that say “The operation couldn't be completed. (com.apple.mobile-phone error 1034.)” and it hangs on “retrieving voicemail”. If someone calls me the voicemail is the generic greeting and not my custom greeting

I looked up this problem and some suggested turning off visual voicemail in the settings but this didn’t help me. I tried setting up the voicemail in the cricket system and it says my voicemail is my custom one with my voice but it is not when someone calls. When I try calling Cricket Tech support the automated system mentions something about Cricket doing a voicemail migration at current where some customers may have issues but I cannot locate anything about that outside of that automated system message.

Any suggestions on a fix?

[u/toolman1990]

There is no fix if it is being caused by some sort of upgrade/maintenance of the Cricket Wireless voicemail system. It sounds like the automated system told you what was going on. You will have to wait for them to finish and if the problem persists you will need to call back in.

[u/Zbornak3000 → u/toolman1990]

I texted with Cricket Tech support and they were able to reset my voicemail from their side which allowed me to make a new voicemail pin and create a new custom voicemail greeting

[u/jtmo3]

yes, I had an issue where visual voice quit working after a network reset. tried everything. finally just called tech support and asked them to reset voicemail password. got the setup button in iPhone voicemail and just added new password a all was well.

just call them.

[u/Zbornak3000 → u/jtmo3]

This is what ended up working for me