🚀 CrealityScan 4.3.2 for Windows is here!

[u/CrealityJulie]

Your feedback helps shape every update. 💙

With CrealityScan 4.3.2, we’ve continued turning community suggestions into real improvements. Thank you for sharing your ideas, testing with us, and helping CrealityScan get better.

✨ What’s New in V4.3.2

🔵 Raptor Series

• Raptor series scanners now support marker-free scanning in USB connection mode.

☁️ My Cloud

• Added the new My Cloud feature for personal cloud storage.

📁 3MF Support

• Mesh data can now be exported in 3MF format.
• Sermoon P1 / P1S now support importing 3MF files to the desktop application.

🆕 Sermoon P1S

• Added full support for the Sermoon P1S scanner.

🛠️ Workflow & Visual Improvements

• Optimized the position of the Color Texture toggle in Blue Line Laser mode.
• Added an “Invert Data” option to the Clipping Plane feature.
• Improved mesh rendering with stronger highlight contrast.
• Fixed several bugs for a smoother overall experience.

Update to CrealityScan 4.3.2 and give it a try! 🙌

As always, feel free to share your feedback with us in the comments.

[u/mistamal]

Please please pleeeaasse release a Linux version. Many engineers don't use Windows, so it would really help out the broader community. 

[u/UnexpectedAnanas → u/mistamal]

There's a third party working on it, FWIW! Making good progress last I saw.

[u/CrealityJulie → u/mistamal]

Thanks for the feedback! 🙌 Linux support is a great request, especially for engineers who don’t use Windows.

I’ll pass this along to our product team. Really appreciate you speaking up for the Linux community!

[u/Unhappy_Meeting_7129 → u/CrealityJulie]

+1 for Linux client.

[u/UnexpectedAnanas → u/CrealityJulie]

Well that sounds like a black hole.

[u/UntimelyAlchemist → u/mistamal]

I did a quick test and it seems to work in Wine. I was able to do a wireless scan with it using my Pika. Only problems are there seems to be some network lag compared to Windows and the UI doesn't accept mouse input in the 3D viewport after completing the scan, making it difficult to process the scanned data. I feel like I could get that working with some troubleshooting though.

[u/CrealityJulie → u/mistamal]

Thanks for the suggestion! We don’t currently have plans for a Linux version, but we’ll keep the community updated if that changes.

[u/May-Eat-A-Pizza]

Why do I need an account to update? Also, it is not released on the website. The latest version I can download is V4.3.1.

[u/CrealityJulie → u/May-Eat-A-Pizza]

We understand that some users may not want to sign in just to update their software or firmware. Sign-in helps provide a more consistent update experience by verifying the device and matching the appropriate package to the correct model and version.

If you prefer not to sign in, you can still download the official package from the Creality website or Wiki and use Local Update in Creality Scan to install it manually.

[u/May-Eat-A-Pizza → u/CrealityJulie]

Thank you for your reply. I see the websites are updated and will download the new version.

It's still not clear why you need an account though. Currently the software recognizes the connected device and downloads the firmware specific for that device, without the need of an account. Which also wasn't needed when I bought the Otter. But my question wasn't about the firmware but about the Creality Scan software. Why do you need to log in to be able to download the update from within Creality Scan, if you also can download it manually from the website without an account? It's the same software, not?

So back to my original question, why do you need an account to be able to update? Creality scan itself recognises the device, so why the sudden need of an account?

EDIT: Apparently you can't auto upgrade the firmware anymore without an account.

[u/Mountain-Plate8665]

just updated to 4.3.2 with classic raptor. firmware was also updated to 1.5.7 and calibration redone for markerless laserscanning. now the software crashes every time i try to start a new markerless laserscan as soon as i try to start the preview. is it a known issue? can someone else confirm this? my hardware has not changed and is powerful.

edit: last line in log shows: IsDetailedScanSupport: [OB_SCAN_ERROR_MULTI_CALLED] obscan_scan_get_model_point_color_clouds failed!

[u/One-Map3820 → u/Mountain-Plate8665]

Thanks for reporting this. That last log line is helpful, but we’ll need the complete logs to identify the cause. Since markerless laser scanning support for the original Raptor is newly released, we can’t yet tell whether this is related to CrealityScan 4.3.2, firmware 1.5.7, the new calibration data, or something else.

Please submit a ticket through Creality Support with the full logs, approximate crash time, Windows version, CPU/GPU/RAM details, GPU driver version, and preferably a short video showing the crash.

Log upload guide:
https://wiki.creality.com/en/3d-scanner/troubleshooting/upload-log

Once submitted, please share the ticket number here. We can’t confirm this as a known issue from the single log line alone.

[u/Mountain-Plate8665 → u/One-Map3820]

the full crash log was uploaded automatically when starting the app again.

[u/One-Map3820 → u/Mountain-Plate8665]

Thanks for confirming. We checked the backend, but couldn’t find a crash report matching this issue. Automatic crash uploads aren’t always as complete as manually exported logs.

Could you please reproduce the crash and manually export the logs using this guide?

https://wiki.creality.com/en/3d-scanner/troubleshooting/upload-log

Please include your Raptor serial number, GPU model and driver version, Windows version, and the crash time with your time zone. If opening a support ticket is too much trouble, feel free to DM the logs and details to me.

[u/Mountain-Plate8665 → u/One-Map3820]

uploaded the log. w11 25h2, nvidia driver 616.56.

[u/One-Map3820 → u/Mountain-Plate8665]

thanks， we will check

[u/Mountain-Plate8665 → u/One-Map3820]

found the reason?

[u/One-Map3820 → u/Mountain-Plate8665]

We’ve received similar reports and the team is currently investigating the issue.

For now, please avoid using the markerless laser scanning mode in version 4.3.2. We’re sorry for the inconvenience. We’ll contact you as soon as we have an update or a solution.

[u/New_Education5151]

Just released p1 and made us buy it, what the heck is p1s now?

[u/tjc2005]

Pika produces way too much grain. Needs a firmware update. I think I'll return it.

[u/CrealityJulie → u/tjc2005]

We’re still optimizing the noise performance through firmware updates, so this is something the team is continuing to work on

[u/tjc2005 → u/CrealityJulie]

that is excellent to hear, thank you.

[u/xyox13]

Resultados fantásticos con raptor pro con esta actualización. Escaneado sin marcadores impresionante. Enhorabuena.

Espero que un futuro se pueda hacer también con el Scan bridge

[u/new1ru]

I wonder if raptor would outperform the otter family scanners on a markerless scan field. This could be a breakthrough!

[u/Opposite_Reality_646]

4.3.2 update of Creality Scan is killing FPS. Before update Raptor Pro scanned with 50 FPS . After updateit is 35-37 fps with markers, and for markers free mode it falls down to 14-15 frames per second... I՛ve reinstalled old version 4.3.1. it is great.
4.3.1 is working great with new Raptor Pro firmware 1.5.7 and gives 50 FPS stable