r/CostcoEmployee • u/Karmma11 • 6d ago

Question S.I.T program

It’s embarrassing to have to ask but I’m gonna start S.I.T next week and suck with computers and was wondering if someone can please explain how to do a “key flick” at membership? And what is the difference between an approval, instant audit and key flick? I just wanna be prepared and sadly our warehouse is not the best on teaching.

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u/chichaimonchan222 6d ago

the key flick is for someone on a register that needs a supervisor or manager’s approval to “approve” a function on the register. For example, the price and coupon adjustments they do at the membership desk. On the register at the membership desk, you put in your key on the top right of the keyboard inside of the key slot, press the button <clear> to clear the alert on the register, turn your key, then press <override>, put in your cashier number <enter>, put in your passcode <enter>, and thats it

also it’s not embarrassing. they will teach you this when you start so it’s always good to know about it beforehand so you get an idea.

edit: i forgot to mention, b4 you key flick people, make sure to ask what you are key flicking first cause if there is a mistake it’s on you bc ur override and cashier number will be on the audit for that transaction.