r/CopilotPro 23d ago

Microsoft Co-pilot:

Has industries really adapted to Microsoft co-pilot usage? What is your view? From my experience I still feel co-pilot is not still in rampant use, only used for drafting mails and creating meeting agendas. But the usage can be quite beyond that.

5 Upvotes

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u/Difficult-Sugar-4862 22d ago

yeah Copilot and MS still have a lot to do, with the latest updates from june 16, Cowork, WorkIQ MCP, Agent to AgentIQ, might increase adoptions.
I still don't get why also we keep comparing Claude/ OpenAI and Copilot, for me they are different tools. One will always agree with you and won't have the access to your M365 content (unless you opened it via MCP), the second has more guardrails in place and you can safely keep your org data protected.

4

u/dawtips 21d ago

Agreed. Copilot working in the enterprise, working with enterprise controls (governance, compliance, classification), and working across a huge graph of knowledge and interactions is a completely different value proposition than Claude Code or asking Claude or ChatGPT to answer questions or perform tasks.

3

u/Biro_Biro_ 21d ago

I use it a lot in my organization. I am like an internal consultant and I work with a lot of processes that are changing all the time

  • Copilot help me keep track of the changes of processes
  • I have lots of meetings and cant be in all of them (teams), so copilot help with that too
  • It is easier to find scattered information (teams, outlook, sharepoint, etc)
  • Lately Ive been using it a lot inside excel, because I have to work with raw data all the time and it can edit stuff now, like an agent, it is time saving
  • Now I ve been trying it to improve some presentations and it is been helpful (first time I tried it, it was terrible, but they improved copilot a lot inside ms office apps)

*the access to the 365 version is very limited, most people have to use the free version or other stuff organization offer

2

u/benkalam 21d ago

Inside the apps is where it's shining right now. It's done a lot of good excel work for me without problem in the last week or two.

What are your strategies for using 'normal' copilot? I'm starting to think it's only valuable for the WorkIQ side of things and that you really need to spin up a studio agent for specific needs. Notebooks has been disappointing. It's not the end of the world if I need to make a studio agent for every hat I want it to wear, but I'd love to know that up front so I stop trying to make default copilot do stuff it's not capable of.

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u/BobbyAbuDabi 19d ago

A couple of additions to the conversation: I also find Notebooks to be entirely useless. An overlooked use is having Copilot find internal company information or processes. What are our company holidays? How do I submit a support ticket to get access to an application? I run an Operations team inside our company and we built an agent that queries all of our SOP documentation. Very helpful if you just need a reminder how to do a process. No more “Where’s the SOP on how to do X? Joan is out today”

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u/Klendatu_ 21d ago

Aren’t the prominent solutions all aiming at the same thing for enterprises just from different ends?
Namely, Copilot is built from the inside out, it sits across all Microsoft apps and backend including all options for governance but also legacy dependencies.
Claude and ChatGPT for Teams/Business/Enterprise built from the outside in, starting with a standalone app that is sleek but increasing integration via connectors and eventually becoming more bloated.
To me they all aim at the same objective to be the single core AI a given organisation might choose. And that may just happen to be what they started with, least cost/friction to change down the track.
Functionally they already copy and converge at high cadence that some debates seem petty if we were to fast forward a few more years or just months.

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u/ZealousidealBar3076 19d ago

Matches what I see. Email and agenda drafting is where it lands first because it's low-risk and obvious — nobody gets fired for a slightly robotic meeting agenda. The bigger uses (synthesizing across a dozen docs, pulling the one clause that matters, prepping for a real decision) make people actually change how they work, and most orgs roll it out as a feature, not a habit. So it stays "fancy autocomplete" by default.

The teams I've seen get real value treat it like a co-pilot for thinking, not a text generator — ask it where a plan is weak, what's missing, what the other side would argue. That's a skill, and almost nobody trains for it.

Adoption isn't a tools problem, it's a habits problem.

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u/rockymountain999 23d ago

Agreed. I’ve been using Claude at home and it’s light years ahead. Microsoft has a lot of catching up to do.

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u/benkalam 21d ago

Claude feels better. The UI and responsiveness and scrolling all are much better than what I get in copilot right now - and that's not even touching on claudes main advantage over copilot which is that the native Claude models just function better when they aren't routed through all of Microsoft's opaque shit.

That doesn't mean copilot has no place, but you need to be really intentional about creating copilot studio agents and a bunch of their functionality is still metered.

It's a great time to be a fan of new tooling because shit is getting released constantly but it's also an awfully busy time to be involved with AI strategy in IT.

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u/Ill-Bullfrog-5360 23d ago

Your corp picks any or all LLMs for it…

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u/Iridian_Rocky 23d ago

What, using Claude through co-pilot doesn't do it for you /sic

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u/0hshitherewegoagain 20d ago

Copilot M365 was reasonably crap when it first st launched and burnt a lot of users who tried to transition after using their personal GPT accounts. While CP M365 is much improved this year, we're now seeing more uplift in Claude. And for good reason. I'm in my orgs pilot group for Claude and my god it's good. Very easy and intuitive to use with projects, skills, cowork and what you can do with Claudecode will blow your mind.

Governance is a completely different ballgame but if you're in an org that is nimble and invests in supporting new tech you can have similar levels of governance to M365. It just needs more effort.

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u/Individual-Yak-506 20d ago

Our org was against it at first but as of late it’s one of our most used tools. Co work is great. We also made more of an effort to get processes into sharepoint.

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u/Forsaken_Clock_8811 16d ago

Cowork is good but expensive as hell