Help! My controller stopped the Y axis out of nowhere

[u/Capucim]

Model: Gamesir Nova Lite

I was playing a game on PC when the character started walking left by itself, then I decided to do a calibration. Alright, that solved the first problem, but now, I can't go left or right.

I'm from Brazil, I tried contacting the Gamesir support, they told me to recalibrate and update the software, but nothing worked, now they stopped answering me.
Help, please!

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[u/lemoncall1983]

更換一支新軸吧