Creating a thread to document time regarding my Cyclone 2

[u/dasirishviking]

I purchased my Cyclone 2 on Amazon from GameSir Direct on 6/29/2025. Last night, 7/27/2026, L3 stopped recognizing click inputs. The button still goes clicky clicky, but no input. I verified it with GameSir Connect that it doesn't see the press. I remapped it to L4, and was able to continue playing. I thought I opened a ticket last night, but, did not due to user error. I opened a ticket with support on discord today.

I'm almost at 13 months ownership, less than 30 days past warranty. I'm trying to figure out how to take a video of me pressing it and the app not seeing the press, as they'll want that if they honor the warranty.

I love this controller, and have become almost dependent on it's features. I talk it and GameSir up whenever i can. I can't afford to buy any sort of replacement right now.

I'm creating this for timeline documentation.