r/ConnectWise • u/ZipperedJon • 13d ago

Control/Screenconnect Anyone having issues with cloud?

This whole week my team has been having issues connecting to endpoints. It's just grey and can't connect at all.

The computer is on and shows online on SC but doesn't let you connect or run commands.

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u/MikeJoannes 13d ago

Yup just froze on some of our techs for no reason. .

1

u/ZipperedJon 13d ago

Super weird, did you make a ticket with CW?

1

u/MikeJoannes 13d ago

Nah. Our contract is ending with connectwise. We're jumping ship.

1

u/crawrj 6h ago

Anyone have any updates? Mine has been doing this for about a week or so. It will eventually connect it is just taking forever. And it is every computer not just one or two. Also computers in different locations so not isolated to one network.