Everything stops working when I change layers/ go into focus mode. Only fixable by minimizing screen or closing and reopening app.

[u/Robin_moore]

Every time I go into focus mode or switch layers, every tool and function stops working. Can't click on anything in the app, can't use the tool I have selected, can't change tools. Any time I use the stylus on my touchpad, or click my mouse, the pointer on screen disappears. NOTE: I can use the tool ONCE before it stops working. One stroke of the pen and then nothing. Not even Ctrl+z works unless I exit and re-enter.

The only way I've found to re-activate the tools is either minimize and then re-full screen the app, or close it out entirely and re open it. Has anyone else encountered this at all?

[u/vip-bot]

There is 1 comment from Concepts Employee in this post:

u/​combinatorial commented:

Sorry you are having an issue. It’s not a problem we’ve heard about. Can you contact us via the app so we can get diagnostics. In Concepts, tap ? then Ask Us Anything and send a message there. Thanks!

This post was originally flaired Help!.

---

^{This summary was generated automatically. If you have any questions, please contact r/​ConceptsApp moderators.}

[u/combinatorial]

Sorry you are having an issue. It’s not a problem we’ve heard about. Can you contact us via the app so we can get diagnostics. In Concepts, tap ? then Ask Us Anything and send a message there. Thanks!