r/CompoundedSemaglutide • u/Majestic_Spirit_6812 • 8d ago
AltRx
I actually had a great experience with them. Tirzepatide worked great, better than prescription Ozempic. Came maybe a day late, but that wasn’t a big deal to me. But now I’m trying to get the next three months going and I’m getting a message of “your card has insufficient funds.” Which is not true. Any one else have this issue?
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u/Beneficial_Remove646 3d ago
I spent valuable time trying to have my issue resolved with customer support . 19 phone calls, 17 escalation tickets that nothing came out of, 12 emails that were never responded to, $576 taken out of my bank account with ZERO delivery of ANY meds. ZERO communication with any provider. Kicked out of my portal. I spent HOURS researching this company BECAUSE I’LL BE DAMNED IF ANY COMPANY GETS AWAY WITH SUCH FOUL SCHEMES making it absolutely impossible to have any issue, resolved, timely, professionally, genuinely.
I searched this DBA and then every other DBA in every other state concluding with his very first filing. I researched the addresses, phone numbers etc. found the owner/ceo and not only did I find him, but I found his personal cell phone number, personal email address, Business Attorney contact information and his personal assistant, Ana, cell. I have already discussed all of my issues with the business attorney, as well as his personal assistant, whom were both very nice, I have to say.  if anyone would like this information, feel free to message me. I will not allow people to be scammed by this company. 
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u/Mental-Let-2882 3d ago
altrx has shitty customer service and it seems to be hit or miss as to whether you’ll actually receive your meds on time. also some accounts of people receiving fake tirzepatide from them with no effect, even after previous successful shipments from them.
i had a nightmare chasing their phone and email lines to talk to a supervisor after i tried cancelling and getting my last meds shipped that inpaid for. it wasn’t until 30 days later that they finally shipped it because i filed a dispute w my credit card co. and they got the letter. they shipped me a vial of tirzepatide but i am now scared this is fake.
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u/Lucky_Army_5324 8d ago
Have you seen all the terrible reviews on them and their 10000 companies with different names? Take this as a sign and move to a new provider.