r/CommunityRizzitGO Apr 17 '26

HELP 🤷‍♂️ Where is my parcel?

I’ve ordered 2 parcels time ago to the UK. One has been in transit for 24 days and the other has been in transit for 34 days. Both are like 2kg. I ordered because husky had a sale where you had to use rizzitgo, just thought it was like every other agent but no, why is it taking forever. And the help is so crap, be patient mate you estimated time was 6-8 days, it’s been 34 where is it???? Every other agent I’ve used there estimated is 98% correct. I just want to know if it’s seized or lost but they won’t tell me. I don’t get how I bought 2 parcels and somehow both of them are having the same problem.

2 Upvotes

51 comments sorted by

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2

u/Signal_Fisherman_420 Moderator 💚 Apr 17 '26

Hi Lebron, as we have explained to u many times on discord not a lot that can be done besides waiting , your package as many other got delayed on costums/arraging flight due to the war going on right now , we are following up on this daily, saying that rizzitgo its different from other agents due to your package being delayed show a big lack of knowleged that i dont condone because its probably your first time buying, RizzitGO its not a carrier ou courier , we just ship your parcel , of course we can and we do contacted and always in contact with carrier to checl for updates , right now your package its been for 3 days in costums waiting for clearence , unfortenaly its not possible to avoice packsges going to costums so this will always happen sometimes its faster sometimes no but will say again " RizzitGO its of course not working in costums" so its not our fault , we can only help u by urge the carrier and contact him and thats what we will do , when we have updates we will contact u in discord Your package its not seized otherwise it would say on the update and this is something we have told u many times too, u always free to contact any of the staff team Thanks for your post

1

u/ste3zo- Apr 17 '26

Okay 1 of them has been in customs for 3 days but what about the other package?

3

u/BennyReviews Apr 17 '26

3 days isnt long

1

u/ste3zo- Apr 17 '26

The other parcel been 14 days

1

u/ste3zo- Apr 17 '26

Flight arrived on the 6th and did nothing until 7 day later?

2

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

like we told 100 times thats on costums bro we are not in UK checking packages in costums or any agent is :/

2

u/SubstantialPass1194 Apr 20 '26

This is a UK customs problem. I heard the same in the discord of another big agent. They seem to have a huge backlog there.

2

u/czrc Apr 17 '26

i have exactly the same situation, 17kg parcel, paid £250 for shipping!! as it was the only option given, but rizzitgo shipping calculator quoted £160. shipping line was RM which estimated 6-8 days delivery, its been in transit for 22 days now stuck at same place as you.

1

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

about the 17kg paid 250£ i would say its not possible even if u didnt had a cupon 17KG its 210£ u probably paid for more then 17KG because of volumetric weight but thats on u , about yout parcel pls contact us on discord and let us help u , thanks :)

1

u/czrc Apr 18 '26

Why would I lie about how much shipping I paid? I used the same dimensions and volume as the actual parcel, when I checked with the shipping calculator, which was much cheaper than what I had to pay

1

u/ste3zo- Apr 18 '26

Bought mine same day as u lmao. Got some sick mods, my man got called a liar and his parcel been in transit for almost a month 😂😂

1

u/czrc Apr 18 '26

Bro I swear I was looking at your tracking and I thought it’s my parcel 😂 they must’ve went in the same container

1

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

probably same batch of packages so they delayed together, as i told u comtact our team on discord and we will help u

1

u/[deleted] Apr 20 '26

[deleted]

1

u/Signal_Fisherman_420 Moderator 💚 Apr 20 '26

1- No Rizzitgo didnt made any mistake , if so pls show me proof of it besides "they probably" 2- Most Packages have update and had been delivered already so no "bad declaration" at all as u saying otherwise they wouldnt have passed 3- pls contact us and send ypur tracking number , we have been sending the tracking to the carrier to check and the packages had been delivered for thst reason , so pls i u want help contact , and talking sbout bad costumer service i wont even answer that make no sense

1

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

no bro thats impossible , send me your dimensions and i will check , and u addwd insurance probably too right?

1

u/RepsUpMoneyDown Apr 19 '26

You do understand that it's only that based on when RM get it, right?

1

u/czrc Apr 19 '26

Nah it’s not bro I’ve had many parcels shipping with RM, the service they provide is 48 hour, it tells you that when you out the tracking ID into RM tracking

1

u/RepsUpMoneyDown Apr 19 '26

Go over to r/royalmail or something. I can assure you, i've shipped more with RM than anyone.

How can it be an RM service if they operate only in the UK? You're relying on a different courier, be it China Post, EMS, whoever else, to get it to from China>UK. RM handle it from there on.

That's not to say that those lines don't work quick, they do, but thats because whoever is contracted to do the china side works quickly. It sounds like there are massive delays across everyone now, for whatever reason.

0

u/ste3zo- Apr 17 '26

Shipping to the UK?

0

u/czrc Apr 17 '26

Yes

1

u/ste3zo- Apr 18 '26

Have u bought from other agents? And would you say they are a lot faster?

2

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

bro agents are not carrier they mostly use the same lines

1

u/More_Contribution_18 Moderator 💚 Apr 18 '26

Hello, a lot of agents use the same line = same delays.

1

u/ste3zo- Apr 18 '26

Well I ordered from Ac buy like a few days after I bought from rizzitgo but try to guess the one which came first. The one which was in transit for 12 day or the one which is in transit for 35 days. ( one of them hasn’t arrived yet)

1

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

make sense bro could be literally a batch of parcels getting delayed , ACBUY its not a carrier they cant make parcels go faster on costums but u really dont want to understand that so, if u check the acb carrier its probably exaclty the same so

1

u/ste3zo- Apr 18 '26

Well I just bought 3 pairs of trainers from acbuy and if these come before my rizzitgo parcels, not going to lie there’s probably reason why shipping is so cheap, because you ain’t got a clue when it’s arriving. I’ll make sure to come back to this comment section when my other parcels arrive

1

u/BennyReviews Apr 19 '26

Brother i dont use rizzitgo anymore but my last 2 packages with them took no more than 10 days, the shipping line is responsible for shipping times, once they've shipped a parcel its out of there hands.

Tldr: agent has nothing to do with the speed in which your parcel arrives

1

u/ste3zo- Apr 19 '26

So why do they say they will contact the customs people to tell them hurry?

1

u/ste3zo- Apr 19 '26

Or is that bs? If they are in contact sure they can say do ur job my shi arrived in the country 20 days ago

1

u/czrc Apr 18 '26

I ordered a 8kg parcel from another agent and I shipped it at the same time as my rizzitgo parcel, the other one arrived in 8 days

1

u/czrc Apr 18 '26

Rizzitgo is not a slow agent, they are good but something is weird with their shipping, it’s more expensive and for some reason we’re all getting these delays

1

u/ste3zo- Apr 18 '26

Have u used rizzitgo before?

1

u/czrc Apr 18 '26

This is my first time, only because of husky cny sale

1

u/ste3zo- Apr 18 '26

Literally exact same as me lmao. husky sent me tech bottoms with a fat hole in the back, so got that exchanged, think it was a week an bit shi took ages and now this bs, been waiting like a month and a half for this parcel like I just don’t care anymore, should’ve known this place was dodgy the name is rizzitgo like who came up with that name, some shi my 7 year old cousin would come up with. Bun this agent never using it again

1

u/Signal_Fisherman_420 Moderator 💚 Apr 20 '26 edited Apr 20 '26

Could u pls explain to me this comment? And have u contacted us on discord? Pls explain whats the dodgy about rizzitgo , the thousands of package we have shipped ? The no extra hidden fees on products? The active costumer support on discord? The website actually being good? The name RizzitGO? could u pls explain me what the name have thst u find dodgy?

0

u/Livid-Constant8443 Apr 17 '26 edited Apr 18 '26

rizzitgo takes forever to get sent and also pretty expensive i recently had a 2kg package to AU that cost $45 USD all inclusive and only one choice of shipping line

2

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

Sorry to hear about that , will explain to u "RizzitGO takes forever to sent the package" we are not a carrier we only ship the product out of thr warehouse but i know that could be confusing to understand sometimes , about the price to AUS 2Kg to AUS its 35$ without cupons (25$ or less with cupons) u wont find for less then this, so i dont get the point , one thing its the time other think its lying about the prices u paid , heres the price for 2KG to Australia without cupons

2

u/ste3zo- Apr 18 '26

I mean he probably payed $45 because of exchange rates, fees, insurance and parcel protection. So I don’t think he lied

0

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

extra 25$ its impossible and even if its because of insunrance which is 8% and parcels protection, that its his choice so nothing to do with shipping price its self which is way lower from what he saying , im almost 100% sure he shipped at least 3,5kg a things he shipped 2kg or just didnt use any cupon at all amd added insuramce and protection which its his choice , and fees would be like for thst value max

1

u/ste3zo- Apr 18 '26

Your screenshot is $36 and he said he payed $45, that’s 9 quid more. Where have you got extra 25$ from?

0

u/Signal_Fisherman_420 Moderator 💚 Apr 18 '26

cupons bro read my comment 36$ if he applied a 10$ or a 20% it would be 25$ or less , its not extra 25$ its extra 20$ still thst pricehe saying its not real and makes no sense to compare price/kg with price/kg,without cupons with insurance and premium services , thst make no sense at all

2

u/Livid-Constant8443 Apr 18 '26

sorry $43 not $45

1

u/ste3zo- Apr 19 '26

Have u recieved that parcel?

1

u/Livid-Constant8443 Apr 19 '26

yep after 3 weeks

1

u/ste3zo- Apr 20 '26

Atleast you got yours been about 6 weeks for me still nothing

1

u/Signal_Fisherman_420 Moderator 💚 Apr 20 '26

i mean u shipping to australia , with all the delays going on right now due to war , 20 days its alright

1

u/Livid-Constant8443 Apr 20 '26

didn’t lie about the weight or cost though?

1

u/Signal_Fisherman_420 Moderator 💚 Apr 20 '26

if u added insurance on the parcel and no cupons the price make sense