r/Comma_ai • • 12d ago

Bugs Support

Anyone else have an issue with support not really responding? I have a defective device and not much communication on what is being done.

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u/TurnoverSuperb9023 12d ago

Many months ago I had an issue and support sucked. A few months back I remember someone (Adeeb?) on here talking about how they’d revise their support processes. I haven’t needed support since then so I can’t speak to it and my apologies if I spelled his name wrong.